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- Tasks: Manage daily operations, finance, and IT for a thriving children's therapy practice.
- Company: Ace Children’s Occupational Therapy Ltd, a leading paediatric practice in Hampshire.
- Benefits: Competitive salary, 25 days leave, health insurance, and flexible working hours.
- Why this job: Join a passionate team making a difference in children's lives while advancing your career.
- Qualifications: 5+ years in management, strong financial and IT skills, excellent communication.
- Other info: Opportunity for growth in a supportive and dynamic environment.
The predicted salary is between 35000 - 38000 £ per year.
Location: Crondall, Hampshire – office based
Salary: £35,000 to £38,000 per annum depending on experience
Full time, permanent, 37 hours per week
Ace Children’s Occupational Therapy Ltd is a well-established private paediatric practice based in North East Hampshire, providing assessment and intervention services for children and young people aged 2 to 25 years.
Following an internal promotion, we are now seeking an experienced Operations Manager to support the continued growth of the practice and oversee its day to day operational, financial and IT functions. This is a key role, working closely with the Practice Manager and senior leadership team to ensure the practice runs efficiently, compliantly and effectively.
About the role
The Operations Manager will take responsibility for the smooth running of the practice, with a particular focus on finance, IT and operational performance.
Key responsibilities will include:
- Operations and administration
- Managing the day to day activities and performance of the Operations and QA team
- Reviewing processes and identifying efficiencies to improve productivity and reduce costs
- Overseeing procurement and managing supplier relationships
- Managing company policies, procedures and facilities including health and safety
- IT management
- Acting as the main point of contact for IT and telephony matters
- Managing system access, hardware, software and user permissions
- Liaising with external IT providers to resolve issues
- Supporting the rollout of new systems and upgrades
- Overseeing IT budgets, licences and information governance compliance
- Supporting budgets, P&L, cash flow and financial reporting
- Managing billing processes, utilisation targets and cost control
- Monitoring performance against financial targets and identifying improvement opportunities
- People management and leadership
- Managing recruitment, onboarding, appraisals and mandatory training
- Supporting staff wellbeing and promoting a positive workplace culture
- Acting as a key link between clinical and non-clinical teams
- Compliance and quality
- Ensuring regulatory and legal compliance including GDPR, DBS and professional standards
- Supporting audits, insurance requirements and complaint handling
- Contributing to business planning, development and growth initiatives
About you
You will be an experienced operations or management professional with strong organisational, financial and IT skills, confident managing multiple priorities in a fast paced environment.
The successful candidate will ideally have:
- At least five years’ experience in a management or supervisory role
- Strong understanding of basic accountancy including P&L, payroll and expenses
- Advanced IT skills including Microsoft 365 and Excel with experience using pivot tables
- Experience of managing teams, performance reviews and appraisals
- Excellent communication skills and attention to detail
- Ability to manage external suppliers and service providers effectively
- Experience within healthcare, private practice, SEN or working with local authorities and schools would be advantageous but is not essential.
A full UK driving licence and access to a vehicle are required as the clinic is not accessible via public transport.
Salary of £35,000 to £38,000 depending on experience
25 days annual leave plus bank holidays
Health care and health insurance
Office based role with home working available when required
Flexible working hours between 8.30am and 5.30pm
Interested? Please apply with your latest CV.
Operations and Business Manager in Crondall employer: Ace Children's Occupational Therapy Ltd
Contact Detail:
Ace Children's Occupational Therapy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Business Manager in Crondall
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your experience and skills effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations and Business Manager in Crondall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your operations management experience, especially in finance and IT, to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've improved operational efficiency or managed teams in the past – we love a good story!
Showcase Your IT Skills: Since IT management is a key part of the role, don’t forget to mention your advanced IT skills, especially with Microsoft 365 and Excel. If you’ve used pivot tables or managed IT budgets, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ace Children's Occupational Therapy Ltd
✨Know Your Numbers
As an Operations and Business Manager, you'll need to be comfortable with financials. Brush up on your understanding of P&L statements, cash flow, and budgeting. Be ready to discuss how you've managed finances in previous roles and any specific examples of cost-saving measures you've implemented.
✨Showcase Your IT Savvy
With advanced IT skills being a key requirement, make sure you highlight your experience with Microsoft 365 and Excel, especially pivot tables. Prepare to discuss any IT projects you've led or contributed to, and how you've resolved technical issues in the past.
✨Demonstrate Leadership Skills
This role involves managing teams and supporting staff wellbeing, so be prepared to share your leadership style. Think of examples where you've successfully managed recruitment, onboarding, or performance reviews. Show them how you foster a positive workplace culture.
✨Understand Compliance and Quality Standards
Familiarise yourself with regulatory requirements like GDPR and DBS checks, as well as quality assurance processes. Be ready to discuss how you've ensured compliance in previous roles and any audits you've been involved in. This will show that you take these responsibilities seriously.