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- Tasks: Install, maintain, and repair innovative aquaculture technology in diverse environments.
- Company: Join Ace Aquatec, a leader in sustainable aquaculture solutions.
- Benefits: Enjoy competitive salary, 33 days leave, and enhanced parental policies.
- Why this job: Make a real impact in marine welfare while travelling the world.
- Qualifications: Electrical/Electronic Engineering qualification and field experience required.
- Other info: Dynamic role with opportunities for mentorship and career growth.
The predicted salary is between 45000 - 55000 £ per year.
Location: Dundee, UK (with extensive UK and global travel)
Working Hours: 37.5 per week
Salary Range: £45,000 - £55,000
About Ace Aquatec: Ace Aquatec is an award-winning aquaculture technology company specialising in welfare-first in-water electric stunners, marine mammal protection devices, biomass estimation and sea lice removal systems. We help customers thrive by making their operations efficient, ethical and sustainable.
About the role: We’re looking for an experienced and proactive Field Service Engineer to join our Operations team in Dundee. In this hands-on and varied role, you’ll support the installation, inspection, maintenance, and repair of Ace Aquatec’s products, both in the UK and internationally. You’ll split your time between our Dundee workshop and customer sites worldwide, ensuring our equipment operates safely and efficiently in challenging marine environments. You’ll be a key representative of Ace Aquatec on site, working closely with customers, suppliers, and internal teams to deliver a first-class service experience.
What you’ll be doing:
- Install, service, and maintain Ace Aquatec equipment, including acoustic deterrents, electric stunners, biomass cameras, and sea lice removal systems.
- Diagnose faults methodically and carry out repairs to ensure minimal equipment downtime.
- Provide technical support to customers both remotely and on site.
- Collaborate with our Technical Support, Sales, and Marketing teams to resolve issues quickly and effectively.
- Support the development and testing of new products and system upgrades.
- Mentor and assist junior technicians and engineers within the team.
- Ensure all work complies with health, safety, and environmental standards.
- Represent Ace Aquatec professionally when visiting customers, maintaining our strong reputation for service and innovation.
What we’re looking for:
- Recognised qualification in Electrical and/or Electronic Engineering (HNC or equivalent).
- Proven experience in industrial electrical or electronic engineering - ideally in both field and workshop environments.
- Strong fault-finding and diagnostic skills with a methodical approach to problem-solving.
- Ability to work independently and as part of a team, often in remote or offshore environments.
- Excellent interpersonal and communication skills - comfortable dealing directly with customers.
- High attention to detail and quality in assembling and maintaining equipment designed for demanding conditions.
- Competent with MS Office and general IT tools.
- Full UK driving licence.
- Experience within the aquaculture, agriculture, marine, or offshore industries.
- Familiarity with mechanical systems and small hand tools.
- Experience mentoring or training others.
- Valid passport and willingness to travel frequently, including periods away from home.
What we offer:
- Competitive salary, based on experience
- 33 days annual leave (including bank holidays)
- Death in service at 4 x your annual salary
- Employee Assistance Programme
- Enhanced parental leave policies
- Birthday day off
- Paid bereavement and sick leave
- Company salary sacrifice pension scheme
- Cycle to work scheme
- Regular social breakfasts, lunches and team events
How to apply: Click on the button to submit your CV via our website. Please only apply if you already have working rights in the UK. No agencies please.
Field Service Engineer in Dundee employer: Ace Aquatec
Contact Detail:
Ace Aquatec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Dundee
✨Tip Number 1
Get to know the company inside out! Research Ace Aquatec's products and values so you can chat confidently about how your skills align with their mission. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, and don’t be shy to ask them about their experiences. A personal touch can make all the difference when it comes to landing that interview.
✨Tip Number 3
Prepare for the practical side of things! Since this role involves hands-on work, brush up on your technical skills and be ready to demonstrate your problem-solving abilities during interviews. Show them you can think on your feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Ace Aquatec team directly!
We think you need these skills to ace Field Service Engineer in Dundee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience in electrical or electronic engineering, and don’t forget to mention any hands-on work you've done in field or workshop environments.
Show Off Your Skills: We want to see your strong fault-finding and diagnostic skills! Use specific examples in your application to demonstrate how you've tackled problems in the past, especially in challenging environments.
Be Personable: Since you'll be representing Ace Aquatec on-site, it’s important to showcase your excellent interpersonal and communication skills. Share experiences where you’ve successfully interacted with customers or worked as part of a team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ace Aquatec
✨Know Your Stuff
Make sure you brush up on your electrical and electronic engineering knowledge. Be ready to discuss your hands-on experience with equipment similar to what Ace Aquatec uses, like acoustic deterrents and electric stunners. This shows you’re not just a theory person but someone who can get their hands dirty.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and repaired faults in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your methodical approach to problem-solving, which is crucial for a Field Service Engineer.
✨Communicate Like a Pro
Since you'll be dealing directly with customers, practice your communication skills. Think about how you can explain technical issues in simple terms. Role-play with a friend or family member to get comfortable with this. Remember, it’s all about making the customer feel at ease while you sort out their problems.
✨Be Ready to Travel
Ace Aquatec values flexibility, so be prepared to discuss your willingness to travel extensively. Share any previous experiences where you’ve worked in remote or offshore environments. Highlighting your adaptability will show that you’re ready for the challenges that come with the role.
