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For Companies At a Glance
- Tasks: Create a welcoming vibe and help customers find their perfect glasses.
- Company: Join Ace & Tate, where curiosity and collaboration thrive.
- Benefits: Earn bonuses, enjoy 28 days holiday, and access wellbeing support.
- Why this job: Make a real impact by helping people look and feel their best.
- Qualifications: Passion for customer service and a flair for style advice.
- Other info: Enjoy team events and unlimited learning opportunities.
The predicted salary is between 13 - 16 £ per hour.
Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. Curious how we work? We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while. Great care creates great service.
Therefore, we are looking for an Optical Assistant in Central London, 8 hours.
What our Optical Assistant do:
- Create a welcoming vibe – Make every customer feel seen and excited to be in store.
- Deliver clear style advice – Help customers find frames that feel right for them by sharing helpful style tips.
- Share your knowledge – Explain the differences between lenses, coatings, and fits so customers can make the right choice.
- Get every detail right – Polish lenses, adjust frames, and make sure every pair leaves looking sharp and ready to wear.
- Handle sales with care – Walk customers through lens upgrades, coatings, and add-ons to ensure they leave with exactly what they need.
What we offer:
- Rewarding your impact – Earn up to an 8% monthly bonus by reaching store targets.
- Time to recharge – 28 days holiday entitlement, with up to 33 days after two years of service (based on full-time employment).
- We care about you – Wellbeing support with healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
- See in style – Discount codes for free and discounted opticals and sunglasses.
- A culture to love – Frequent and memorable team events.
- Time to grow – Unlimited access to our internal learning portal.
Why Ace & Tate? We don’t just sell glasses. We help people look good, feel good, and see clearly. If you love working with people, value good design, and want to grow in a supportive team, this could be the place for you.
People first Our stores run on human connection. You’ll help customers find the perfect fit, build genuine relationships and create a positive, welcoming environment. Teamwork matters here. When the store hits its goals, everyone shares in the success with monthly bonuses.
Apply
- Step 1: Send in your application, and yes - we do actually read every single one.
- Step 2: A quick chat to get to know each other and talk about the role.
- Step 3: Meet the team, get a feel for our culture, and see how you’d fit with us.
- Step 4: It’s a mutual yes, congrats! We’ll make you an offer and get you started.
Optical Assistant employer: Ace and Tate
Contact Detail:
Ace and Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know Ace & Tate before you apply! Check out their website and social media to understand their vibe and values. This will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
When you get that call for a chat, be ready to share your passion for customer service. Think about how you can create a welcoming vibe and make every customer feel special – that's what they’re all about!
✨Tip Number 3
During the interview, don’t just talk about your skills; share stories that highlight your teamwork and collaboration. Ace & Tate loves a good team player, so let them see how you fit into their culture.
✨Tip Number 4
Finally, don’t forget to ask questions! Show your curiosity about the role and the company. It’s a great way to demonstrate your interest and helps you figure out if this is the right place for you too.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you tick.
Tailor Your Application: Make sure to customise your application to fit the Optical Assistant role. Highlight any relevant experience or skills that align with our values of curiosity, collaboration, and care. Show us why you’re a great fit!
Show Your Passion for People: Since we’re all about human connection, share examples of how you've created welcoming environments or helped customers in the past. We love seeing how you’ve made a difference in someone’s day!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us see your key strengths without getting lost in the details!
How to prepare for a job interview at Ace and Tate
✨Know the Brand
Before your interview, dive deep into Ace & Tate's culture and values. Understand their commitment to customer service and how they create a welcoming vibe in-store. This will help you align your answers with what they stand for.
✨Show Your Style Savvy
As an Optical Assistant, you'll need to deliver clear style advice. Prepare examples of how you've helped customers in the past or share your personal experiences with eyewear. This shows your passion for helping others find the perfect fit.
✨Brush Up on Product Knowledge
Familiarise yourself with different types of lenses, coatings, and frame fits. Being able to explain these differences during the interview will demonstrate your readiness to assist customers effectively and show that you’re proactive about learning.
✨Emphasise Teamwork
Ace & Tate values collaboration, so be ready to discuss your experiences working in teams. Share specific instances where you contributed to a team goal or helped create a positive environment, as this aligns with their people-first approach.
