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For Companies At a Glance
- Tasks: Create a welcoming vibe and help customers find their perfect glasses.
- Company: Join Ace & Tate, a design-driven optical brand in Central London.
- Benefits: Earn bonuses, enjoy 28-33 days holiday, and access wellbeing support.
- Why this job: Make an impact by helping people look good and feel great.
- Qualifications: No prior experience needed; just a passion for people and style.
- Other info: Opportunities for growth and a supportive team culture await you.
The predicted salary is between 13 - 16 £ per hour.
Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.
We are looking for an Optical Assistant in Central London, 8 hours.
What our Optical Assistant do:
- Create a welcoming vibe by making every customer feel seen and excited to be in store.
- Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
- Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
- Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
- Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.
What we offer:
- Rewarding your impact by earning up to an 8% monthly bonus when store targets are reached.
- Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
- We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
- See in style by enjoying discount codes for free and discounted opticals and sunglasses.
- A culture to love through frequent and memorable team events.
- Time to grow with unlimited access to our internal learning portal.
We don’t just sell glasses. We help people look good, feel good, and see clearly. If you love working with people, value good design, and want to grow in a supportive team, this could be the place for you.
People first: Our stores run on human connection. You’ll help customers find the perfect fit, build genuine relationships and create a positive, welcoming environment. Teamwork matters here. When the store hits its goals, everyone shares in the success with monthly bonuses.
How we hire:
- Step 1: Send in your application, and yes - we do actually read every single one.
- Step 2: A quick chat to get to know each other and talk about the role.
- Step 3: Meet the team, get a feel for our culture, and see how you’d fit with us.
- Step 4: It’s a mutual yes, congrats! We’ll make you an offer and get you started.
Frequently Asked Questions:
- How do I apply for a store role at Ace & Tate? You can apply directly via our careers site. Once we’ve received your application, you’ll get a confirmation email and we’ll be in touch as soon as possible.
- What does the recruitment process look like for store roles? Here’s how we hire in retail: Apply: Send in your application (we actually read every single one). Intro call: A quick chat with our Talent team to hear your story and tell you more about us. Store visit: Meet the team, see the store and get a real feel for what it’s like to work with us. The finale: If it’s a mutual yes, we’ll send you an offer. Now it’s time to celebrate!
- What is it like to work in an Ace & Tate store? Our stores are friendly, fast-paced and design-driven. You’ll help customers find the perfect glasses, offer style and eyecare advice and collaborate with a supportive, energetic team. Every role contributes to creating a standout customer experience.
- Are there opportunities to grow in-store? Yes! Clear career paths exist from Retail Assistant to Assistant Store Manager to Store Manager. You can also train as a Refractionist or study to become a certified Optician, with financial and training support where applicable.
- Do I need prior experience in retail or optics to join a store? No - we welcome candidates from diverse backgrounds. Full onboarding, hands-on training and ongoing support will help you succeed in your role.
Optical Assistant in London employer: Ace and Tate
Contact Detail:
Ace and Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in London
✨Tip Number 1
Get to know the company culture before your interview. Ace & Tate values curiosity and collaboration, so show us how you embody these traits. Research our products and think about how you can contribute to creating that welcoming vibe in-store.
✨Tip Number 2
Practice your customer service skills! As an Optical Assistant, you'll be helping customers find their perfect frames. Role-play with a friend or family member to get comfortable giving style advice and explaining lens options.
✨Tip Number 3
Be ready to showcase your personality during the interview. We want to see how you connect with people and create a positive atmosphere. Share stories of past experiences where you made someone feel special or helped them make a decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Ace & Tate. Good luck!
We think you need these skills to ace Optical Assistant in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to fit the Optical Assistant role. Highlight any relevant experience or skills that align with our values of curiosity, collaboration, and care. Show us why you’d be a great fit!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by keeping it well-structured and to the point. Use bullet points if necessary, and ensure your key achievements stand out.
Apply Through Our Website: Don’t forget to apply directly via our careers site! This way, we can easily track your application, and you’ll receive a confirmation email once we’ve got it. We can’t wait to hear from you!
How to prepare for a job interview at Ace and Tate
✨Know the Brand
Before your interview, take some time to research Ace & Tate. Understand their values, culture, and what makes them unique in the eyewear industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Your People Skills
As an Optical Assistant, you'll be working closely with customers. Prepare examples of how you've successfully interacted with people in the past. Think about times when you made someone feel welcome or helped them find exactly what they needed.
✨Demonstrate Your Curiosity
Ace & Tate values curiosity, so come prepared with questions about the role and the company. Ask about their approach to customer service or how they foster teamwork in-store. This shows that you're eager to learn and engage with the team.
✨Practice Style Advice Scenarios
Since part of the role involves giving style advice, think of a few scenarios where you might need to help a customer choose frames or lenses. Practising these conversations can help you feel more confident during the interview and demonstrate your ability to connect with customers.
