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For Companies At a Glance
- Tasks: Create a welcoming vibe and help customers find their perfect glasses.
- Company: Join Ace & Tate, where curiosity and collaboration thrive.
- Benefits: Earn bonuses, enjoy 28-33 days holiday, and access wellbeing support.
- Why this job: Make a real impact by helping people look and feel great.
- Qualifications: No prior experience needed; just a passion for people and style.
- Other info: Opportunities for growth and training in a supportive team environment.
The predicted salary is between 11 - 16 £ per hour.
Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. Curious how we work? We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while. We are looking for an Optical Assistant in Cardiff, 8 hours.
What our Optical Assistant do:
- Create a welcoming vibe by making every customer feel seen and excited to be in store.
- Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
- Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
- Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
- Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.
What we offer:
- Rewarding your impact by earning up to an 8% monthly bonus when store targets are reached.
- Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
- We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
- See in style by enjoying discount codes for free and discounted opticals and sunglasses.
- A culture to love through frequent and memorable team events.
- Time to grow with unlimited access to our internal learning portal.
Why Ace & Tate? We don’t just sell glasses. We help people look good, feel good, and see clearly. If you love working with people, value good design, and want to grow in a supportive team, this could be the place for you.
People first: Our stores run on human connection. You’ll help customers find the perfect fit, build genuine relationships and create a positive, welcoming environment. Teamwork matters here. When the store hits its goals, everyone shares in the success with monthly bonuses.
Build your expertise: Make an impact.
How we hire:
- Apply: Send in your application, and yes - we do actually read every single one.
- Call: A quick chat to get to know each other and talk about the role.
- Interview: Meet the team, get a feel for our culture, and see how you’d fit with us.
- Finale: It’s a mutual yes, congrats! We’ll make you an offer and get you started.
Frequently Asked Questions:
- How do I apply for a store role at Ace & Tate? You can apply directly via our careers site. Once we’ve received your application, you’ll get a confirmation email and we’ll be in touch as soon as possible.
- Can’t find a role that fits? Feel free to email us at recruitment@aceandtate.com.
- What does the recruitment process look like for store roles? Here’s how we hire in retail: Apply: Send in your application (we actually read every single one). Intro call: A quick chat with our Talent team to hear your story and tell you more about us. Store visit: Meet the team, see the store and get a real feel for what it’s like to work with us. The finale: If it’s a mutual yes, we’ll send you an offer. Now it’s time to celebrate!
- What is it like to work in an Ace & Tate store? Our stores are friendly, fast-paced and design-driven. You’ll help customers find the perfect glasses, offer style and eyecare advice and collaborate with a supportive, energetic team. Every role contributes to creating a standout customer experience.
- Are there opportunities to grow in-store? Yes! Clear career paths exist from Retail Assistant to Assistant Store Manager to Store Manager. You can also train as a Refractionist or study to become a certified Optician, with financial and training support where applicable.
- Do I need prior experience in retail or optics to join a store? No - we welcome candidates from diverse backgrounds. Full onboarding, hands‑on training and ongoing support will help you succeed in your role.
Optical Assistant in Cardiff employer: Ace and Tate
Contact Detail:
Ace and Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Cardiff
✨Tip Number 1
Get to know the company culture before your interview. Ace & Tate values curiosity and collaboration, so show us how you embody these traits. Research our products and think about how you can contribute to creating that welcoming vibe in-store.
✨Tip Number 2
Practice your customer service skills! As an Optical Assistant, you'll be helping customers find their perfect frames. Role-play with a friend or family member to get comfortable giving style advice and explaining lens options.
✨Tip Number 3
Be ready to showcase your personality during the interview process. We want to see how you connect with others and create a positive atmosphere. Don’t be afraid to let your enthusiasm for helping people shine through!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're genuinely interested in joining the Ace & Tate family. We read every application, so make yours stand out!
We think you need these skills to ace Optical Assistant in Cardiff
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and our culture.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for in an Optical Assistant. Mention specific examples that showcase your customer service skills and teamwork.
Show Your Curiosity: We love a curious mind! In your application, share any experiences where you’ve gone above and beyond to learn something new or help others. This will resonate with our values of curiosity and care.
Apply Through Our Website: Don’t forget to apply directly via our careers site! It’s the best way to ensure your application gets into our hands, and we promise we read every single one. We can’t wait to hear from you!
How to prepare for a job interview at Ace and Tate
✨Know Your Stuff
Familiarise yourself with the different types of lenses, coatings, and frame styles. Being able to explain these to customers will show that you’re not just interested in the job, but that you genuinely care about helping them find the right fit.
✨Show Your Personality
Ace & Tate values a welcoming vibe, so let your personality shine through during the interview. Share stories that highlight your ability to connect with people and create a positive atmosphere. Remember, they want to see how you can contribute to their culture!
✨Ask Thoughtful Questions
Prepare some questions that show your curiosity about the role and the company. Ask about team events, training opportunities, or how they celebrate success. This demonstrates your interest in being part of their community and growing with them.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on articulating your thoughts clearly and confidently. Practising common interview questions will help you feel more at ease and ready to impress when it’s your turn to shine.
