At a Glance
- Tasks: Manage customer enquiries and support the workshop team in a fast-paced environment.
- Company: Join a friendly automotive workshop with a supportive team culture.
- Benefits: Competitive salary, career progression, and a varied role every day.
- Other info: Opportunity to grow within a dynamic and expanding company.
- Why this job: Perfect for car enthusiasts looking to develop skills in the automotive industry.
- Qualifications: Interest in cars, strong communication, and organisational skills.
The predicted salary is between 22000 - 26000 £ per year.
We're looking for an organised, proactive, and car-minded individual to join our busy automotive workshop team. With a fast-paced workshop handling a high volume of vehicles daily, you'll play a key role in keeping operations running smoothly behind the scenes while supporting customers and the workshop team.
Key Responsibilities
- Managing customer enquiries via phone, email, and social media
- Preparing quotations and booking vehicles into the workshop
- Following up with customers regarding repairs, servicing, and vehicle updates
- Sourcing and ordering vehicle parts from suppliers
- Tracking parts deliveries and matching them to active jobs
- Assisting with invoicing, administration, and workshop scheduling
- Supporting the company's social media presence and customer engagement
- Coordinating communication between the office and workshop teams
What We're Looking For
- Genuine interest in cars and the automotive industry
- Good knowledge of vehicle makes, models, and parts
- Confident communicator with excellent customer service skills
- Strong organisational and multitasking abilities
- Comfortable using computers, email, and office software
- Experience within a garage, parts department, dealership, or motor trade environment is desirable but not essential
What We Offer
- Competitive salary of £22,000 – £26,000
- Friendly and supportive team environment
- Varied role with no two days the same
- Opportunity to develop your automotive and business skills
- Long-term career progression within a growing company
Interested? Send your CV along with a brief introduction outlining your experience and interest in the role.
Service Advisor / Workshop Administrator in Grays employer: Ace Academics Consultancy
Join our dynamic automotive workshop team in South Ockendon, where you'll thrive in a friendly and supportive environment that values your passion for cars. With competitive salaries and opportunities for career progression, we ensure that every day brings new challenges and learning experiences, making it an ideal place for those looking to grow within the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor / Workshop Administrator in Grays
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills. Since you'll be managing customer enquiries, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the automotive industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and really interested in joining our team.
We think you need these skills to ace Service Advisor / Workshop Administrator in Grays
Some tips for your application 🫡
Show Your Passion for Cars:Make sure to highlight your genuine interest in cars and the automotive industry in your application. We love seeing candidates who are as excited about vehicles as we are!
Tailor Your CV:Customise your CV to reflect the skills and experiences that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing relevant experience.
Craft a Compelling Introduction:When you send your CV, include a brief introduction that outlines your experience and why you're interested in the role. This is your chance to make a great first impression, so let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Ace Academics Consultancy
✨Know Your Cars
Brush up on your knowledge of different vehicle makes, models, and parts. Being able to discuss cars confidently will show your genuine interest in the automotive industry and impress the interviewers.
✨Master Customer Communication
Prepare for questions about customer service scenarios. Think of examples where you've successfully handled enquiries or resolved issues. This will demonstrate your strong communication skills and ability to support customers effectively.
✨Organisational Skills are Key
Since the role involves multitasking and managing various tasks, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of your work, especially in a fast-paced environment.
✨Show Enthusiasm for the Role
Express your excitement about the opportunity to work in a busy workshop. Highlight what you find appealing about the role and how it aligns with your career goals. A positive attitude can make a great impression!
