At a Glance
- Tasks: Provide top-notch support to users and become a product expert.
- Company: Join Accurx, a mission-driven company transforming healthcare communication.
- Benefits: Flexible remote work, competitive pay, and opportunities for personal growth.
- Other info: Collaborate with product teams and influence future features.
- Why this job: Make a real difference in healthcare while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
At Accurx, the User Support team plays a critical role in helping our users, from healthcare staff in GP practices and hospitals to patients themselves, make the most of our products. We’re on a mission to fix the broken communication in healthcare, and your work here directly impacts the care received by millions across the UK.
This isn’t your typical support role. As well as speaking directly with users via Intercom, you’ll also have the opportunity to be assigned a specialism, becoming the expert in a particular area of our product. You’ll act as the bridge between our users, the support team, and our product team, ensuring that user feedback is heard and that upcoming features and changes are well communicated and understood.
This is a unique opportunity to gain experience working closely with a product team while continuing to deliver hands-on, high-quality support to those who need it.
Your day to day tasks, should you choose to accept this mission:
