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For Companies At a Glance
- Tasks: Lead projects to revolutionise healthcare communication and improve patient care.
- Company: Fast-growing healthcare tech company dedicated to enhancing communication in the NHS.
- Benefits: Competitive salary, share options, flexible working, and free healthy meals.
- Why this job: Make a real impact on healthcare by improving communication for millions.
- Qualifications: Project management skills and a growth mindset are essential.
- Other info: Join a passionate team focused on continuous improvement and innovation.
The predicted salary is between 39000 - 65000 £ per year.
Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better.
We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar. Our products are used daily by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a Service Manager, your role will be mission critical and you will be central to shaping the core communication infrastructure of the NHS. You'll directly enable faster, safer, and more accessible patient care.
The Unique Challenges You’ll Solve
This isn’t just about providing a service to our users - this is a role which will make a difference. You’ll be:
- Revolutionising the way we manage our suppliers and ensuring peak performance.
- Ensuring our Quality Management System (QMS, ISO9001) is market‐leading and ready to transition to ISO13485.
- Owning business continuity and disaster recovery process improvement for the business, ensuring Accurx is well prepared for disruptive events.
What We’re Looking For
We need a Service Manager who embodies our Principles and thrives on significant challenges. We’re seeking the core skills below, coupled with a mindset ready for real impact.
- Project Management: Leads small to medium‐sized projects, ensuring project delivery within defined scope, timelines, and resource allocation.
- Procurement Support Experience
- Stakeholder Management Experience
- Identifies opportunities for improvement: Consistently identifies and leads on improvements within their team or immediate area of work, having produced a robust rationale as to why and how action should be taken.
- Structured Problem Solving: Is self‐directed in demonstrating advanced skills in structured problem solving, employing systematic approaches and a range of methodologies to analyse complex operational challenges.
- Delivering at Pace: Successfully manages multiple projects, prioritising effectively and driving performance to ensure timely delivery within their team or department.
- Growth Mindset: Adopts a growth mindset, encouraging a culture of continuous improvement, adaptability, and learning. Embraces challenges, viewing failures as a learning opportunity.
What We Can Offer
We believe in supporting our team to do their best work, and thrive both professionally and personally.
- £45,000 - £65,000 salary + £31,500 share options
- Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.
- Flexible Working: We are an office first culture and ask you to be in at least 3 days a week.
- Enhanced parental leave policy.
- We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!
Accurx is a fast‐growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.
Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.
All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work).
Service Manager in London employer: Accurx Limited.
Contact Detail:
Accurx Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare tech space, especially those who work at Accurx. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by understanding our mission and values. We’re all about improving communication in healthcare, so think about how your skills as a Service Manager can contribute to that goal. Show us you’re passionate about making a difference!
✨Tip Number 3
Practice your problem-solving skills! We love candidates who can tackle challenges head-on. Be ready to discuss past experiences where you identified issues and implemented effective solutions. It’s all about showing us your structured approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Show Your Passion for Healthcare: When writing your application, let your enthusiasm for improving healthcare shine through. We want to see how you connect with our mission of enhancing communication in the NHS and making a real difference in patient care.
Highlight Relevant Experience: Make sure to showcase your project management and stakeholder management experience. We’re looking for someone who can lead projects effectively, so give us examples of how you've done this in the past!
Be Specific About Your Achievements: Use concrete examples to illustrate your problem-solving skills and ability to identify opportunities for improvement. We love seeing how you’ve tackled challenges and what impact your actions had on your team or organisation.
Apply Through Our Website: We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Accurx Limited.
✨Know the Mission
Before your interview, dive deep into the company's mission and values. Understand how their software improves healthcare communication and be ready to discuss how your skills as a Service Manager can contribute to this vision.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've tackled complex operational challenges in the past. Highlight your structured problem-solving approach and how it led to successful outcomes, especially in project management or stakeholder management.
✨Emphasise Team Success
This role is all about collaboration. Be ready to share experiences where you’ve worked as part of a team to achieve ambitious goals. Discuss how you prioritise team success over individual accolades and how that aligns with the company’s values.
✨Demonstrate a Growth Mindset
Talk about times when you embraced challenges and learned from failures. Show that you’re adaptable and open to continuous improvement, which is crucial for a role that aims to revolutionise healthcare communication.
