Product Analyst in London

Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen.

Your role will be mission‐critical and you will be central to shaping the core communication infrastructure of the NHS. You'll directly enable faster, safer, and more accessible patient care. Specifically, you will empower our product squads to make data‐driven decisions by measuring the success of product releases, identifying new opportunities through deep‐dive analysis, and ensuring we prioritise the most valuable improvements for our users.

The Unique Challenges You’ll Solve

• Bridging Data and Product Strategy: Collaborating with product managers to set KPIs for each project and ensuring we track the impact of every change to measure success.
• Optimising the User Journey: Conducting deep‐dive analyses in your product domain to understand user behaviour, uncover trends, and generate insights that help identify new opportunities.
• Driving Scientific Improvement: Working with product managers to design, implement, and analyse A/B tests to guide product improvements.

What We’re Looking For

We need a Product Analyst who embodies our Principles and thrives on significant challenges. We’re seeking the core skills below, coupled with a mindset ready for real impact.

• Analytical Background: Experience working in a product-focused analytics function, specifically in supporting baselining and targeting metrics.
• Technical Toolkit: Proficient in database tools (SQL/PL‐SQL/T‐SQL) and programming languages like Python or R.
• Product Analytics Tools: Experience with platforms such as Mixpanel, Google Analytics, or Amplitude.
• Experimentation Skills: Hands‐on experience designing, running, and analyzing A/B testing.
• Storytelling & Visualisation: Experience in statistical analytics and the ability to present findings to cross‐functional teams with clarity and influence.
• Cross‐functional Collaboration: Proven ability to work as part of a team with product managers, engineers, and designers.

Our Principles in Action

• Fix healthcare communication: Healthcare systems are struggling; our solution is communication - all of our efforts are centred here.
• Raise the bar: We have built an exceptional team to solve hard challenges. We hire for expertise and new ideas, maintaining high standards, giving honest feedback, and only delivering work we're proud of.
• Be a driver, not a passenger: We make things happen, focus on the right problems, and bring the energy to deliver ambitious goals.
• Succeed together: We succeed only as a team. Our mission is too important for anything less, so company success always comes first.
• Move with urgency: We’re on a mission, and every day lost is a missed opportunity to improve lives. We work at pace and focus on our mission, our users, and our impact.
• Be relentlessly resourceful: We embrace constraints as they force us to think differently, be creative, and focus.
• Embrace challenge: We value constructive conflict over harmony, having tough conversations for the best outcome.

What We Can Offer

• £40,000 - £80,000 salary + share options up to £31,500. (We have 2 levels in our salary band range. £40,000 - £60,000 at Product Analyst level and £60,000 - £80,000 at Senior Product Analyst level)
• Access to Happl – a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.
• Flexible Working: We are an office first culture and ask you are in at least 3 days a week.
• Enhanced parental leave policy.
• We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!
• And much more.

Accurx is a fast‐growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.

Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.

All successful candidates are asked to complete a Basic DBS check along with other pre‐employment checks (referencing & right to work).