At a Glance
- Tasks: Lead the implementation of innovative healthcare solutions and drive user activations.
- Company: Join Accurx, a fast-growing tech company transforming NHS communication.
- Benefits: Competitive salary, share options, flexible working, and generous holiday.
- Other info: Enjoy a vibrant office culture with free meals and a focus on well-being.
- Why this job: Make a real impact in healthcare while leading a dynamic team.
- Qualifications: Proven leadership experience and a data-driven mindset.
The predicted salary is between 70000 - 90000 £ per year.
Accurx is where conversations happen with and about patients in the NHS. For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that connects everyone through communication. What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers Total Triage to manage patient demand, and Self-Book that lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time. We’re not just shipping features; we’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
The challenges you’ll solve as an Implementation Lead:
- Owning the end-to-end implementation pipeline from initial tenders through to full contract conversion, ensuring effective resource allocation and driving rapid customer activation.
- Tracking time to value and key activation metrics across all secondary care contracts to maximise customer outcomes and ROI.
- Overseeing the pipeline from won tenders and pilots into seamless, large-scale contract conversions across hospitals and care systems.
- Aligning the team to hit our high-impact target of 15,000 user activations on Accurx Scribe contracts by the end of Q3.
- Obsessing over activation metrics and data quality to ensure our implementation playbooks and deployment activities are scalable and fit for purpose.
- Managing and coaching your direct reports, setting a clear data-driven direction, and defining what excellence looks like in secondary care implementation.
- Structuring seamless collaboration and clear ownership boundaries between Business Development, Transformation, Implementation, and Customer Success.
- Resolving data quality and visualisation issues to make insights highly meaningful for deployment owners, while introducing AI-driven approaches to elevate the team's operational maturity.
You should apply if...
- You are intensely data-driven and possess an analytical mindset that prioritises metrics and measurable outcomes over basic activity tracking.
- You have proven line management experience leading, coaching, and developing teams.
- You bring strong commercial acumen and business sense, developed within a SaaS or fast-paced, high-growth technology environment.
- You bring a fresh perspective from outside the healthcare sector and have the confidence to question traditional approaches and challenge the status quo.
- You are an inspiring leader who is highly comfortable with ambiguity, navigating organisational change, and establishing order in a rapidly scaling team.
- You have a strong comfort level with AI tools and are excited to demonstrate how to leverage AI capabilities to raise the team's efficiency.
- You excel at cross-functional relationship building, particularly when managing complex project handovers and aligning diverse stakeholders.
What’s in it for me?
- You’ll be joining an established but fast-growing Tech for Good movement, where we’re led by our Principles and our mission to Solve Healthcare Productivity.
- £70,000 - £90,000 salary + share options up to £30,000.
- Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life.
- Flexible Working: We are an office-first culture and ask that you’re in our (dog-friendly) Shoreditch office 3 days a week, with core hours of 10am-4pm.
- Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year.
- Family matters: We offer enhanced parental leave, fertility support and parental loss support.
- We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!
Implementation Lead - Secondary Care employer: Accurx Limited.
Accurx is an exceptional employer, offering a dynamic work environment in the heart of Shoreditch, where innovation meets compassion in healthcare. With a strong focus on employee growth, we provide opportunities for leadership development and the chance to make a real-world impact through our cutting-edge technology. Our flexible working arrangements, generous benefits, and a supportive culture that prioritises well-being ensure that you can thrive both personally and professionally while contributing to our mission of solving healthcare productivity.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Lead - Secondary Care
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Accurx Limited..
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Accurx Limited..
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Accurx Limited., don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Implementation Lead - Secondary Care
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Accurx Limited..
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Accurx Limited..
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Accurx Limited.. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Accurx Limited.. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Accurx Limited.
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Accurx Limited.’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
