Bid Lead

Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient’s care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar. Our products are used daily by over 98% of GP practices and half of NHS hospitals, impacting millions of lives.

Your role will be mission‑critical and you will be central to shaping the core communication infrastructure of the NHS. You’ll directly enable faster, safer, and more accessible patient care. To give a flavour of what you might be working on, right now we are focused on:

• Implementing our AI Scribe across GP practices, hospitals, and other care settings, and ensuring every patient leaves an appointment with a clearly documented summary.
• Translating our expertise from implementing total triage in GP practices to improve how hospital specialist services deliver care.
• Powering communication for Integrated Neighbourhood Teams, a new type of service bringing together staff from different organisations that is pivotal to the government’s 10‑year plan.

The Unique Challenges You'll Solve

• Leading High‑Stakes Responses: You will lead bid responses for multi‑million value national, trust‑wide, and ICB‑level bids.
• Shaping Strategic Pursuits: You’ll collaborate with opportunity owners to establish pursuit management strategies that maximise our influence and win probability.
• Mastering the Framework Landscape: You will own our response to key strategic procurement frameworks and identify new opportunities to support our long‑term growth.

What We're Looking For

We need a Bid Lead who embodies our Principles and thrives on significant challenges. We’re seeking the core skills below, coupled with a mindset that’s ready for real impact.

• Extensive Tender Experience: Proven track record of responding to complex, high‑value tenders, often concurrently.
• Strategic Pursuit Management: Ability to coordinate large, cross‑functional teams to deliver high‑quality responses to strict deadlines.
• Exceptional writing skills with an intense focus on exceeding requirements and creating compelling win strategies.
• Process Excellence: A "completer‑finisher" mindset with a focus on robust bid qualification and continuous improvement of the bid function.
• Analytical Reporting: Capability to establish processes for reporting key bid activities and metrics to improve business‑wide visibility.
• Healthcare & SaaS Knowledge (Bonus): Knowledge of public procurement (Procurement Act, Social Value Model), SaaS offerings, or direct health system experience.