At a Glance
- Tasks: Lead client relationships and drive measurable outcomes in digital marketing.
- Company: Accuracast, a performance-driven digital marketing agency.
- Benefits: Competitive salary, performance bonuses, and a high-performing team culture.
- Other info: Opportunity for autonomy and recognition in a collaborative environment.
- Why this job: Make a real impact on ambitious brands and grow your career in digital marketing.
- Qualifications: 10 years of account management experience in digital marketing.
The predicted salary is between 60000 - 80000 £ per year.
Accuracast is a performance-driven digital marketing agency focused on helping ambitious brands grow internationally. We partner with marketing leaders to deliver measurable outcomes through paid media, SEO/GEO, analytics, and data-led experimentation—combining strategic thinking with excellent execution.
The Role
As Client Account Director, you’ll take ownership of a portfolio of client accounts, acting as the senior day-to-day relationship lead and the person accountable for ensuring we consistently deliver great work and measurable results. This role is a blend of account leadership and delivery oversight: the main purpose of this role is to help clients grow, through strong client understanding and opportunity identification. You’ll shape account strategy with client stakeholders, manage expectations, spot risks early, and coordinate internal delivery teams to exceed expectations and grow the agency by growing our clients' businesses. We aim to surprise and delight our clients regularly!
You will not be expected to “do the channel work” day-to-day, but you will be expected to understand performance marketing deeply, challenge the work constructively, and lead the client relationship with confidence. You will be expected to get involved in new business pitches.
What You’ll Be Responsible For
- Client Relationship & Account Ownership
- Own a portfolio of client relationships, acting as the primary senior point of contact.
- Build trust with key stakeholders (often Marketing Directors / Heads of Growth / CMOs) through proactive communication and clear leadership.
- Lead regular client meetings (status, performance reviews, quarterly planning) with strong agenda-setting and follow-through.
- Translate client business goals into clear marketing priorities, outcomes, and measurement frameworks.
- Manage client satisfaction, retention, renewals, and growth opportunities (cross-sell / upsell where appropriate).
- Delivery Oversight & Light Project Management
- Ensure internal delivery teams (Paid Media, PPC, social media, programmatic, SEO/GEO, Analytics, and partner agencies) are aligned on priorities and delivering on time and on brief.
- Provide “light-touch” project management: timelines, dependencies, actions, risk management, and stakeholder coordination.
- Monitor delivery quality and performance: flag issues early, resolve blockers, and ensure accountability.
- Maintain clarity on scope, outputs, and responsibilities across teams and stakeholders.
- Keep documentation and reporting clear, consistent, and client-ready.
- Commercial & Operational Management
- Own the commercial health of your accounts: secure new projects and lines of retainer work, scope control, margin awareness, and resourcing needs.
- Support proposal development and renewals in collaboration with leadership.
- Identify and manage scope creep and change requests, ensuring the right process and commercial outcomes.
- Contribute to improving internal ways of working, processes, and templates to increase delivery consistency.
What Success Looks Like (First 3–6 Months)
- Clients feel confident, informed, and well-supported, communication is proactive and structured.
- Delivery teams are clear on priorities, timelines, and expectations for each account.
- Account performance and reporting are easy to understand and tied to business outcomes.
- Risks and delivery issues are spotted early and resolved calmly and commercially.
- You’re contributing to account stability and growth (renewals, expansions, and stronger stakeholder relationships).
Required Experience & Skills
Must-Haves
- Proven account management experience - around 10 years - within a digital marketing agency, performance marketing agency or paid media agency.
- Experience managing multiple client accounts simultaneously, with varied stakeholders and priorities.
- Strong understanding of performance marketing fundamentals (paid search, social, programmatic, measurement, attribution basics).
- Ability to lead clients confidently, including senior stakeholders, challenging when needed and guiding decisions with evidence.
- Demonstrable ability to coordinate internal teams to deliver outcomes (even if you’ve never held the formal title “project manager”).
- Excellent communication: clear writing, strong meeting facilitation, and dependable follow-through.
- Organised, commercially aware, calm under pressure.
Nice-to-Haves
- Experience working with international / multi-market campaigns.
- Familiarity with Google Ads, Meta Ads, LinkedIn Ads, GA4, GTM and reporting stacks.
- Experience in regulated/complex sectors (e.g., finance, insurance, B2B).
- Comfort contributing to proposals, SOWs, and account growth planning.
- Ownership mindset: you don’t wait to be asked - problems get solved and clients stay informed.
- Structured thinking: you can bring clarity to complex situations and competing demands.
- Quality orientation: you care about the standard of work that goes out the door.
- Collaborative leadership: you can drive accountability while maintaining positive team relationships.
- Commercial judgement: you understand scope, value, and how to protect delivery integrity.
What You’ll Get
- The chance to lead meaningful client relationships and have a real impact on outcomes.
- A high-performing team that values quality, clear thinking, and continuous improvement.
- A role with autonomy and visibility, where excellent account leadership is recognised.
- Competitive salary based on experience + performance-related bonuses.
Client Growth Director, Digital Performance Marketing employer: AccuraCast
Accuracast is an exceptional employer that fosters a dynamic work culture centred on performance-driven digital marketing. With a focus on employee growth, we offer opportunities for professional development and the chance to lead impactful client relationships in a supportive environment. Our competitive salary packages, performance-related bonuses, and commitment to continuous improvement make us an attractive choice for those seeking meaningful and rewarding employment in the heart of the digital marketing landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Client Growth Director, Digital Performance Marketing
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Show them you understand their business and how you can help them grow—this will impress the hiring managers!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in account management and performance marketing. Highlight how you've driven results in past roles—confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Client Growth Director, Digital Performance Marketing
Some tips for your application 🫡
Show Your Passion for Performance Marketing:When you're writing your application, let your enthusiasm for performance marketing shine through! We want to see how you can help ambitious brands grow and how your experience aligns with our mission at Accuracast.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in account management and digital marketing. We love seeing how your skills can directly contribute to our clients' success!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Remember, clarity is key when it comes to client communication, so show us you can do it from the get-go!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at AccuraCast
✨Know Your Clients Inside Out
Before the interview, research Accuracast's client portfolio and understand their business goals. Be ready to discuss how you can help them grow through performance marketing strategies. This shows that you’re proactive and genuinely interested in their success.
✨Demonstrate Your Leadership Skills
Prepare examples of how you've successfully managed client relationships and led teams in the past. Highlight your ability to communicate effectively with senior stakeholders and how you’ve navigated challenges. This will showcase your confidence and leadership capabilities.
✨Showcase Your Performance Marketing Knowledge
Brush up on the fundamentals of performance marketing, including paid search, social media, and analytics. Be ready to discuss recent trends or case studies that demonstrate your understanding. This will help you connect with the interviewers and show that you’re well-versed in the industry.
✨Ask Insightful Questions
Prepare thoughtful questions about Accuracast’s approach to client growth and their expectations for the Client Growth Director role. This not only shows your interest but also helps you gauge if the company aligns with your career goals. Plus, it makes for a more engaging conversation!
