Accu is seeking a Global Customer Director to lead and develop our customer-facing teams, overseeing enquiries, customer experience across ecommerce and offline/custom sales for key B2B accounts. You’ll shape proactive account management and drive loyalty and growth globally.
You will blend AI and human agents to deliver top-notch customer experiences, acting as the voice of the customer in executive settings and aligning cross-functional teams to maximize retention and value.
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Global Customer Director: Lead CX & Key Accounts, Remote employer: Accu
At Accu, we pride ourselves on being an innovative and inclusive employer that values the growth and well-being of our team members. With a competitive salary structure, a 4-day working week, and generous leave policies, we foster a culture where employees can thrive both personally and professionally. Join us in our mission to revolutionise the component buying experience while enjoying unique benefits like remote flexibility, skill development opportunities through Accu Academy, and engaging social activities.
