Renewals Representative
Renewals Representative

Renewals Representative

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow client relationships through contract renewals and analytics.
  • Company: Accruent fosters personal growth and innovation in a dynamic, international environment.
  • Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for personal and professional development.
  • Why this job: Make an impact by supporting clients and enhancing their success in a fast-paced tech environment.
  • Qualifications: 3+ years in contract management, SaaS experience, and proficiency in Salesforce and MS Office required.
  • Other info: Fluency in English is essential; additional languages are a plus.

The predicted salary is between 36000 - 60000 £ per year.

Personal development and becoming the best you, is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.

Are you looking for an innovative, dynamic and international environment to work in?

Then check out the below opportunity at Accruent!

We are looking for a Renewals Representative, location: EMEA, based remote.

What are your responsibilities:

The Renewals team acts as the face of the company to help maintain the relationships with our clients by focusing on engagement and growth. The team works cross-functionally to help create a world-class experience for our customers and ensure longevity in our partnerships. We are looking for tenacious and creative individuals to help our clients become and stay mission ready!

As a Renewals Representative , you are responsible for the administration, management, and overall growth of our renewing contracts. Working directly with customers and channel partners, you will primarily focus on renewing and growing our larger accounts. This includes but is not limited to supervising contract status, coordinating contract renewals, implementing automated streamlined renewals administration processes, cross-functional coordination, business analytics, negotiation support, and management. The goal is to maintain smooth and timely contract processing, growth of the account, ensure data integrity and assist in establishing consistent, responsive, and flexible oversight of renewal business.

In this role, you can make a difference by being accurate and detail-oriented, while analyzing the contract language and specifics and applying them to pricing and schedule structure. You will work closely with the sales and customer success team members through the entire renewal contract life cycle process and will provide support for analytics and contract related reporting.

This position reports directly to the Director of Renewals, who is located in the US.

What we are ready to offer:

We offer you a great opportunity in which you will work with people all over the world and get the chance to contribute to the success of our customers. It will be your time to develop and grow in an innovative, dynamic, and fast-moving environment, where you’ll receive a competitive remuneration package, but most importantly the opportunity to build your own success. We at Accruent create an environment where there is room for ideas and initiatives, experiences are impactful, and talent is developed.

What you bring to the table:

We are looking for someone who has a minimum of 3 years of experience in the field of contract/renewal management within the IT (software) sector. The ideal candidate would have experience managing large accounts, specifically renewing and helping to grow SaaS solutions. You should also be proficient in Salesforce and MS Office applications such as Excel, Word, and PowerPoint. Experience with Clari and SharePoint is a big plus.

You should have excellent organizational and communication skills and be fluent in English. Any additional languages are a plus. Ideally, you will also have a bachelor’s degree.

With your strong analytical and problem-solving capabilities, both quantitative and qualitative, you can enable the identification of issues and devise solutions. Your experience with data entry as related to business applications will help you to progress in our fast-paced technology-driven environment.

You have the ability to work independently as well as collaboratively and enjoy applying innovative approaches and initiatives to increase productivity and work standards.

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Renewals Representative employer: Accruent

At Accruent, we pride ourselves on fostering a culture of growth and innovation, where every employee is empowered to explore new skills and opportunities in a dynamic, international environment. As a Renewals Representative, you'll not only enjoy competitive remuneration but also the chance to collaborate with diverse teams across the globe, ensuring impactful experiences and personal development. Join us to build your success while contributing to our clients' missions in a supportive and flexible workplace.
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Contact Detail:

Accruent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Renewals Representative

✨Tip Number 1

Familiarize yourself with the SaaS industry and the specific challenges that come with contract renewals. Understanding the nuances of software contracts will help you engage more effectively with clients and demonstrate your expertise during interviews.

✨Tip Number 2

Leverage your experience with Salesforce and other relevant tools. Be prepared to discuss how you've used these platforms to manage renewals and analyze data, as this will show your technical proficiency and ability to streamline processes.

✨Tip Number 3

Highlight your communication skills by preparing examples of how you've successfully managed client relationships in the past. Being able to articulate your approach to maintaining and growing accounts will set you apart from other candidates.

✨Tip Number 4

Research Accruent's values and culture, particularly their focus on 'Grow Without Limits.' Tailor your responses in interviews to reflect how your personal growth aligns with their mission, showcasing your enthusiasm for contributing to their innovative environment.

We think you need these skills to ace Renewals Representative

Contract Management
Renewal Management
SaaS Solutions
Salesforce Proficiency
MS Office Applications (Excel, Word, PowerPoint)
Clari Experience
SharePoint Knowledge
Organizational Skills
Communication Skills
Fluency in English
Analytical Skills
Problem-Solving Skills
Data Entry Experience
Ability to Work Independently and Collaboratively
Innovative Thinking

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Renewals Representative position. Understand the responsibilities and required skills, especially focusing on contract management and customer engagement.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in contract or renewal management, particularly within the IT sector. Mention specific examples of how you've managed large accounts and contributed to growth.

Showcase Your Skills: Make sure to highlight your proficiency in Salesforce and MS Office applications. If you have experience with Clari and SharePoint, mention that as well. Use bullet points to make these skills stand out.

Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your understanding of Accruent's values, such as 'Grow Without Limits.' Explain how your background aligns with their mission and how you can contribute to their success.

How to prepare for a job interview at Accruent

✨Showcase Your Experience

Be prepared to discuss your previous experience in contract and renewal management, especially within the IT sector. Highlight specific examples of how you've successfully managed large accounts and contributed to their growth.

✨Demonstrate Analytical Skills

Since the role requires strong analytical capabilities, be ready to explain how you've used data to identify issues and develop solutions in past roles. Bring examples of reports or analyses you've created that had a positive impact.

✨Familiarize Yourself with Tools

Make sure you are comfortable discussing Salesforce, MS Office, and any other relevant tools mentioned in the job description. If you have experience with Clari or SharePoint, be sure to mention it as it could set you apart from other candidates.

✨Emphasize Communication Skills

As this role involves working closely with clients and cross-functional teams, highlight your communication skills. Prepare to share examples of how you've effectively communicated complex information to different stakeholders.

Renewals Representative
Accruent
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  • Renewals Representative

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-03-18

  • A

    Accruent

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