At a Glance
- Tasks: Manage support queries and troubleshoot issues in a customer-focused role.
- Company: AccountsIQ, a dynamic SaaS company based in Greater London.
- Benefits: Competitive salary, hybrid working model, and great employee benefits.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Join a supportive team and make a difference in customer satisfaction.
- Qualifications: Strong bookkeeping/accounting knowledge and 2+ years of SaaS support experience.
The predicted salary is between 30000 - 40000 £ per year.
Accounts IQ, located in Greater London, is seeking a Support Agent to manage support queries and ensure a customer-focused approach.
Candidates should have strong bookkeeping/accounting knowledge and 2+ years of Saa S customer support experience in a ticket-based environment.
The role involves answering tickets, troubleshooting issues, and collaborating with internal teams.
The company offers a hybrid working model along with a competitive salary and benefits.
#J-18808-Ljbffr
We think you need these skills to ace SaaS Support Specialist – Finance, Hybrid in London
Bookkeeping Knowledge
Accounting Knowledge
SaaS Customer Support Experience
Ticket Management
Troubleshooting Skills
Collaboration Skills
Customer-Focused Approach
