Client Services Manager

Client Services Manager

Liverpool Full-Time 40000 - 45000 £ / year (est.) No home office possible
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Accountable Recruitment

At a Glance

  • Tasks: Manage diverse client portfolios and deliver outstanding service.
  • Company: Forward-thinking accountancy practice that prioritises its people.
  • Benefits: Competitive salary, generous holiday, pension scheme, and study support.
  • Why this job: Step up your career while making a real impact in a supportive environment.
  • Qualifications: ACA/ACCA qualified with experience in practice at a managerial level.
  • Other info: Join a dynamic team with excellent growth and wellbeing initiatives.

The predicted salary is between 40000 - 45000 £ per year.

Job Description

Are you ready to take the next step in your career with a forward-thinking accountancy practice that puts its people first?
This growing firm is looking for a Client Services Manager / Accounts Manager to join their experienced accounts team, paying £40,000 – £45,000
This is the perfect role for a Senior Accountant or Assistant Manager ready to step up. You'll work closely with directors, lead and develop your team, and build lasting client relationships – all within a supportive and progressive environment.

The Role

As a Client Services Manager, you'll:

  • Manage and develop your own portfolio of diverse clients, becoming their trusted adviser.
  • Build long-term relationships and deliver an outstanding client experience.
  • Work collaboratively with directors and other departments to ensure excellent service delivery.
  • Support firm growth by retaining clients and developing new opportunities.
  • Coach, develop, and lead members of the accounts team.

About You

We're looking for a Client Services Manager who is:

  • ACA / ACCA qualified.
  • Experienced in practice at Manager or Assistant Manager or Senior level.
  • Confident working with a variety of clients, particularly owner-managed businesses.
  • Tech-savvy (knowledge of CCH desirable).
  • A natural leader who inspires and energises others.
  • An excellent communicator who thrives in a collaborative environment.

What's on Offer

  • Competitive salary: £40,000 – £45,000 DOE
  • Generous holiday allowance
  • Company pension scheme
  • Fully funded study support (if required)
  • Tailored learning and development programmes
  • Health MOTs & mental health support
  • A packed wellbeing, social & community calendar

If you're hungry for a new challenge and excited to make an impact, this is a fantastic opportunity to progress your career within a dynamic and supportive practice so APPLY NOW……..

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Client Services Manager employer: Accountable Recruitment

Join a forward-thinking accountancy practice that prioritises its people and fosters a collaborative work culture. As a Client Services Manager, you'll benefit from competitive salaries, generous holiday allowances, and tailored development programmes, all while working in a supportive environment that encourages personal and professional growth. This is an excellent opportunity to make a meaningful impact and build lasting client relationships in a dynamic setting.
Accountable Recruitment

Contact Detail:

Accountable Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Client Services Manager role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you’d be a great fit for their team and how you can contribute to their growth.

✨Tip Number 3

Practice your pitch! Be ready to explain your experience and how it relates to managing client portfolios and leading teams. Highlight your tech-savviness and communication skills, as these are key for a Client Services Manager.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge. Plus, we love seeing familiar faces from our community!

We think you need these skills to ace Client Services Manager

Client Relationship Management
Team Leadership
Communication Skills
Portfolio Management
Coaching and Development
Collaboration
Problem-Solving Skills
Technical Proficiency in CCH
Accountancy Qualifications (ACA / ACCA)
Experience in Practice
Business Development
Adaptability
Client Service Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Services Manager role. Highlight your experience in managing client portfolios and leading teams, as these are key aspects of the job.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've built client relationships and supported team growth in your previous positions.

Showcase Your Tech Savviness: Since we’re looking for someone who’s tech-savvy, mention any relevant software or tools you’ve used, especially if you have experience with CCH. This will show us you’re ready to hit the ground running!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at Accountable Recruitment

✨Know Your Clients

Before the interview, research the types of clients the firm works with. Understanding their needs and challenges will help you demonstrate how you can build lasting relationships and deliver outstanding service.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Highlight your coaching and development experiences, as this role requires inspiring others and fostering a collaborative environment.

✨Be Tech-Savvy

Familiarise yourself with CCH or similar accounting software. Being tech-savvy is crucial for this role, so be ready to discuss how you've used technology to improve client services or streamline processes.

✨Communicate Effectively

Practice articulating your thoughts clearly and confidently. As an excellent communicator, you’ll need to convey complex information simply, so consider mock interviews to refine your delivery.

Client Services Manager
Accountable Recruitment
Location: Liverpool
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