At a Glance
- Tasks: Lead and grow the Meetings, Events & Groups business across two vibrant hotels.
- Company: Join Novotel & ibis London Blackfriars, where your story matters!
- Benefits: Enjoy bonuses, health care, discounts, and complimentary hotel stays.
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
- Why this job: Make a real impact in hospitality while creating unforgettable guest experiences.
- Qualifications: Experience in events, strong communication skills, and team leadership.
The predicted salary is between 29700 - 36300 £ per year.
Company Description
Why work for Novotel & ibis London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Are you a driven hospitality professional with a passion for events, sales and creating exceptional guest experiences? We're looking for a Meetings, Events & Groups Manager to lead and grow our Meetings, Events and Groups business across Novotel & ibis London Blackfriars. This is a dual-property role where you'll manage the diverse client base of both hotels, driving new business, maintaining relationships with repeat clients, maximising profitability and ensuring each brand is positioned as the venue of choice for meetings, events and group stays.
What you'll be doing:
- Driving meetings, events and group revenue across both hotels
- Winning new business while growing existing accounts and repeat bookings
- Managing and developing client relationships across both hotels
- Converting enquiries into confirmed business and maximising profitability
- Leading, coaching and developing the Meetings & Events team
- Working closely with operational teams to deliver seamless and memorable events
- Identifying market opportunities and increasing share within the local and Accor network
Qualifications
What we're looking for:
- Previous experience in Meetings & Events, Hotel Sales or Event Management
- Strong commercial awareness and revenue management knowledge
- Proven success in driving revenue and developing client relationships
- Experience leading and developing teams
- Excellent communication, negotiation and organisation skills
- Experience with Opera Cloud or similar hotel systems
This is a fantastic opportunity to take ownership of a busy and varied department, balancing the needs of two hotel brands while delivering exceptional customer experiences and commercial success.
Additional Information
Benefits:
- Up to 10% annual bonus
- Private Health Care Scheme
- Eyecare Vouchers
- Merlin Discount
- A Discount Card to be used in Accor Hotels Worldwide
- Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
- Training & Development
- Additional holidays with service
- Employee Advisory Service
Please note – you must already have full working rights within the UK to be considered for this position.
Ready to make your mark? Apply now and join the team at Novotel & ibis London Blackfriars.
Summary
- Type: Full-time
- Function: Other
- Experience level: Mid-Senior Level
- Industry: Hospitality
Meeting, Events & Groups Manager - Novotel & ibis London Blackfriars employer: AccorHotels
At TRIBE London Canary Wharf, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As part of the Accor network, our team members enjoy unparalleled growth opportunities, competitive benefits, and the chance to lead in a stylish, design-led environment that prioritises both guest satisfaction and employee well-being. Join us in shaping memorable experiences while thriving in London's dynamic financial district.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting, Events & Groups Manager - Novotel & ibis London Blackfriars
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotels
Don't be shy about reaching out to AccorHotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting, Events & Groups Manager - Novotel & ibis London Blackfriars
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
