At a Glance
- Tasks: Lead the wine service and mentor the team in a luxury dining environment.
- Company: Join the prestigious Fairmont Cheshire, The Mere, known for its exceptional hospitality.
- Benefits: Competitive salary, opportunities for growth, and a vibrant work culture.
- Other info: Dynamic role with flexibility and opportunities to learn in a high-end environment.
- Why this job: Be part of a world-class team and elevate your wine expertise in a stunning setting.
- Qualifications: Experience in a wine-focused role within luxury hospitality is essential.
The predicted salary is between 30000 - 40000 € per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote). Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage.
Your purpose will be: The wine supervisor serves as the primary floor leader and beverage specialist for Gordon Ramsay at the Mere. This role is responsible for ensuring the seamless execution of the Ramsay service sequence while driving the restaurant’s profitability through an expert, curated wine program.
Job Description:
- Act as the visual presence and lead authority in the restaurant in the absence of the Restaurant Manager, ensuring the standard of excellence is met at every touchpoint.
- Run the shift and allocate daily roles to team members, ensuring that all opening, service, and closing procedures are carried out with military precision.
- Represent the restaurant in departmental meetings and briefings, ensuring alignment with the wider resort's goals.
- Be precise in executing guest orders and handling complaints immediately, ensuring guest recovery aligns with luxury hospitality standards.
- Maintain operational stock levels for the restaurant, with specific accountability for the wine cellar, inventory rotation, and high-value beverage ordering.
- Maintain an exhaustive knowledge of the breakfast, evening, and bar menus, with an expert-level command of the wine list to provide bespoke pairing recommendations.
- Take every opportunity to up-sell premium vintages and lead the team in daily sales initiatives, focusing on increasing the average check through wine pairings.
- Ensure all wine-related documentation, including bin end lists and daily beverage reports, are completed accurately.
- Hold pre-shift briefings that include training sessions, educating the team on new vintages, tasting notes, and professional pouring techniques.
- Communicate professionally with all colleagues and the back-of-house team, fostering a culture of mutual respect and high-speed efficiency.
- Maintain the detailed cleanliness standards of the dining room and service areas to ensure an 'audit-ready' environment at all times.
- Be strictly accountable for all monies and financial payments while on shift, ensuring precise reconciliation of wine sales.
- Remain aware of daily and upcoming business for the resort, adjusting stock levels and staffing roles to meet forecasted demand.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications:
- Proven experience in an Assistant Restaurant Managerial (Wine) role, ideally within a luxury or high-volume environment.
- Qualification in Hospitality Management/Food.
Wine Supervisor - Gordon Ramsay employer: AccorHotel
At Fairmont Cheshire, The Mere, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values excellence and teamwork. Located in the picturesque Cheshire countryside, our luxury resort provides employees with unique opportunities for growth and development within the hospitality industry, alongside competitive benefits and a commitment to work-life balance. Join us to be part of a dedicated team that creates unforgettable experiences for our guests while enjoying the perks of working in a stunning environment.
StudySmarter Expert Advice🤫
We think this is how you could land Wine Supervisor - Gordon Ramsay
✨Tip Number 1
Get to know the venue! Before your interview, visit Fairmont Cheshire, The Mere if you can. Familiarise yourself with the atmosphere, the wine offerings, and the overall vibe. This will help you speak confidently about how you can contribute to their luxury service.
✨Tip Number 2
Show off your wine knowledge! Brush up on your wine pairings and be ready to discuss your favourite vintages. Being able to share your passion for wine during the interview will definitely impress the hiring team.
✨Tip Number 3
Practice your leadership skills! Since you'll be acting as a floor leader, think of examples from your past experiences where you've successfully led a team or handled a challenging situation. This will show that you're ready to step up when needed.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in joining our team at Gordon Ramsay at the Mere, and it makes it easier for us to keep track of your application.
We think you need these skills to ace Wine Supervisor - Gordon Ramsay
Some tips for your application 🫡
Show Your Passion for Wine:When writing your application, let your love for wine shine through! Share any relevant experiences or knowledge you have about wine, as this will show us that you're not just looking for a job, but that you're genuinely excited about the role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Wine Supervisor position. Highlight your previous experience in luxury hospitality and any specific achievements related to wine service. We want to see how you can bring your unique skills to our team!
Be Professional Yet Approachable:While we appreciate a friendly tone, remember to keep it professional. Use clear language and avoid slang. We’re looking for someone who can communicate effectively with both guests and colleagues, so let that come across in your writing!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining our fantastic team at Fairmont Cheshire, The Mere!
How to prepare for a job interview at AccorHotel
✨Know Your Wines
Make sure you brush up on your wine knowledge before the interview. Be prepared to discuss different varietals, regions, and food pairings. This role is all about being a beverage specialist, so showing off your expertise will definitely impress.
✨Showcase Leadership Skills
As a Wine Supervisor, you'll be leading a team. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting your leadership skills will show that you're ready to take charge in the absence of the Restaurant Manager.
✨Understand Luxury Hospitality
Familiarise yourself with the standards of luxury hospitality, especially those upheld by Gordon Ramsay. Be ready to discuss how you would maintain these standards and ensure guest satisfaction, as this is crucial for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the wine program, team dynamics, or how they measure success in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
