At a Glance
- Tasks: Support daily hotel operations across various departments while delivering excellent guest service.
- Company: Join Accor, a global leader in hospitality that values your individuality.
- Benefits: Competitive pay, supportive team environment, and opportunities for career growth.
- Other info: Full-time role with flexible shifts and training provided for all functions.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Positive attitude, strong communication skills, and ability to multitask.
The predicted salary is between 30744 - 31704 £ per year.
Company Description
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
We are looking for a flexible and reliable Multitask Team Member to join our hotel team. This is a dynamic role ideal for someone who enjoys variety and delivering excellent guest service.
About the Role
As a Multitask Team Member, you will support the daily operations across Front Office, Food & Beverage, Housekeeping, and basic Maintenance duties. You will play a key role in ensuring a smooth, safe, and welcoming environment for our guests throughout the day and night.
Key Responsibilities
- Deliver outstanding customer service from check-in to check-out
- Handle guest enquiries, calls, and requests efficiently
- Perform night audit and daily reporting tasks
- Maintain cleanliness in public areas and back-of-house
- Support kitchen and bar cleaning duties
- Carry out safety checks, fire walks, and basic maintenance inspections
- Ensure security procedures and hotel standards are followed at all times
What We’re Looking For
- Positive, friendly, and professional attitude
- Strong teamwork and communication skills
- Ability to multitask and work independently
- Flexibility to work early, late, and night shifts
- Previous hotel or customer service experience preferred
What We Offer
- A supportive team environment
- Opportunity to develop multi-department skills
- Training and career growth opportunities
Qualifications
Your experience and skills include: Service focused personality is essential.
Additional Information
To help you navigate your role, and support your success you will be trained in all front of house, F&B related functions and the safety of the property and people. By joining us as a Multitasking Team Member, you will become part of a friendly team of 12 talents. Our Hotel Managed offers 210 Ibis rooms, and a bar-restaurant. To ensure you can best welcome and care for our guests you will need to be fluent in English. This is a full-time position (39 hours per week), with a rotating schedule from Monday to Sunday and two days off per week. The hourly rate is £14.80 on day shift, £15.30 on night shift. Only candidates with the legal right to work full-time in the UK will be considered.
Ready to discover more? Get in touch with us. We would love to hear from you.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Multitasking Team Member in Wembley employer: AccorHotel
Accor is an exceptional employer that values individuality and fosters a supportive work culture, making it an ideal place for a Multitasking Team Member. With opportunities for personal growth and development across various departments, employees can thrive in a dynamic environment while delivering outstanding guest service. Located at the Ibis London Wembley, you will be part of a friendly team dedicated to creating memorable experiences, all while enjoying competitive pay and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Multitasking Team Member in Wembley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accor's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your multitasking skills! Since the role involves various tasks, think of examples from your past experiences where you've juggled multiple responsibilities. This will help you shine during the interview.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've handled guest inquiries or complaints in the past. Accor values a positive attitude, so let that shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Accor family. We can’t wait to see your application!
We think you need these skills to ace Multitasking Team Member in Wembley
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show off your personality and how it aligns with our values at Accor.
Tailor Your Application:Make sure to customise your application for the Multitasking Team Member role. Highlight your relevant experience in customer service and any multitasking skills that make you a great fit for this dynamic position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see why you’re the perfect match for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at AccorHotel
✨Know the Company
Before your interview, take some time to research Accor and its values. Understand their commitment to diversity and inclusion, as well as their focus on guest service. This will help you align your answers with what they’re looking for.
✨Showcase Your Multitasking Skills
Since the role requires multitasking across various departments, prepare examples from your past experiences where you successfully juggled multiple responsibilities. Highlight how you managed your time and prioritised tasks effectively.
✨Emphasise Teamwork
Accor values strong teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you contributed to a team’s success or helped resolve conflicts.
✨Prepare for Customer Service Scenarios
Expect questions about handling guest enquiries and complaints. Think of scenarios where you provided excellent customer service and how you ensured a positive experience for guests, even in challenging situations.
