At a Glance
- Tasks: Provide exceptional service and maintain cleanliness in our luxurious spa and leisure facilities.
- Company: Join the iconic Fairmont St. Andrews, a 5-star luxury hotel in Scotland.
- Benefits: Enjoy competitive pay, discounts on spa treatments, food, and growth opportunities.
- Other info: Regular social events and on-the-job training to enhance your skills.
- Why this job: Be part of a friendly team and create memorable experiences for guests.
- Qualifications: Team player with a passion for hospitality; previous experience is a plus.
The predicted salary is between 9.9 - 12.1 £ per hour.
Company Description
Fairmont St.
Andrews encapsulates luxury and this experience begins and ends with our colleagues.
Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility.
With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
We currently have an exciting new opportunity for a
Spa & Leisure Attendant to join our friendly team!
Responsible for maintaining high standards of service standards, cleanliness and maintenance of the Fairmont Spa facility in line with Fairmont brand standards, we are looking for someone who can help ensure maximum efficiency, safety, comfort and uncompromising attention and satisfaction to Guest and Member service.
The spa has 10 treatment rooms, a couple’s suite, pre and post relaxation spaces, a fully equipped gymnasium, fitness studio, swimming pool, thermal suite, spa reception and spa public areas.
A wee bit about what you will be doing
Consistently offer professional and engaging service to guests of the spa including hotel guests, day spa visitors and members.
- Responsible for both opening and closing the Spa and fitness facilities, following the appropriate daily set up and close down procedures.
- Responsible for all forms of cleaning, maintenance and replenishment of the Spa and fitness facility throughout the day, with attention to detail to ensure exceptional quality of service is maintained.
- Service and maintain the gents and ladies changing rooms to maintain order, cleanliness and amenities; replenish clean towel and robe supply throughout the spa facility ensuring all areas are adequately stocked.
- Frequent walkarounds of the spa and fitness facility to ensure all faculties are maintained, presented and in order in line with the Fairmont Spa standards.
- Gather used linens from the spa, treatment rooms and assemble for pick-up by laundry staff; distribute clean linens to designated storage areas and/or treatment rooms.
- Maintain presentation and order around the Spa Relaxation Pool lounge and Thermal area.
- Replenish on food and beverage replenishment throughout the spa during the day.
- Compete scheduled Pool and Jacuzzi water testing and maintain daily operating pool plant tasks as required.
- Ensure all facilities and operating equipment are in good working order, reporting any faults or maintenance issues in a timely manager to the Spa Leadership Team or Duty Manager
- Assist in the operation of all spa departments as required.
- Other duties as assigned
Qualifications
- The Ability to work as part of a team
- Similar experience would be preferable
- Must be eligible to live and work in the UK
- Additional Information
What is in it for you
- Competitive Hourly Rate
- Pension scheme
- Employee benefit card offering discounted rates in Accor worldwide
- Employee rates for Spa treatments and green fees
- Discounted Food & Beverage, Golf and Spa on property
- Growth opportunities
- On-the-job training
- Regular social events
- On-the-job training
- Regular social events
Spa & Leisure Attendant employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Spa & Leisure Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa & Leisure Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
