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- Tasks: Join our team to manage hotel operations and ensure guests have an amazing stay.
- Company: Ibis Budget Southampton, a vibrant economy hotel in the heart of the city.
- Benefits: Earn £13.45 per hour, enjoy flexible shifts, and receive generous holiday entitlement.
- Other info: Enjoy career progression opportunities with Accor, Europe's leading hotel operator.
- Why this job: Be part of a fun team and gain valuable experience in the hospitality industry.
- Qualifications: Bring your bubbly personality and basic IT skills; training provided!
The predicted salary is between 27000 - 28000 £ per year.
Ibis Budget Southampton is an economy hotel located in the centre of Southampton and adjacent to all of the cruise terminals. The hotel offers 124 bedrooms.
As a multi-skilled Reception Team Member, you will be required to work independently and oversee the hotel operations, including checking guests in and out, and addressing any guest needs that might arise. It is a varied role - you might have to sell some drinks, make our simple 24 hour food menu, make new reservations, answer the phone, cashiering, oversee security and health and safety, or even do some basic cleaning duties. Whatever it is you need to do, have fun and always put our guests first to ensure they have an exceptional stay. You will be required to work around 4-5 shifts (06:45-15:15) or late (14:45-23:15) shifts per week (32-40 hours per week), and be flexible to work different shifts including weekends, bank holidays and the occasional night shift to cover sickness or holiday.
You must have a bubbly personality and in a nutshell be cool and awesome like the rest of our team. You will need to be able to work on your own, be able to multi-task and cope well under pressure. Basic IT skills and experience in cashiering would also be good. Don't worry, full training will be provided.
We offer a competitive rate of pay of £13.45 per hour, generous holiday entitlement, cool staff uniform, flexible shifts, full training, pension contributions, maximum 4 nights free Accor UK hotel stays per year, and ALL Heartist benefits which include discounted hotel stays worldwide and other discounts. In addition, excellent career progression is on offer by being part of Accor - the leading hotel operator in Europe.
Hotel Team Member (Multi-skilled) in Southampton employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Team Member (Multi-skilled) in Southampton
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Ibis Budget Southampton's services and amenities. This way, when you chat with the hiring team, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your people skills! As a multi-skilled Reception Team Member, you'll be interacting with guests all day. Try role-playing common scenarios with friends or family to boost your confidence and ensure you're ready to put guests first.
✨Tip Number 3
Be flexible and show it! Highlight your willingness to work various shifts, including weekends and holidays. This shows that you're committed and ready to jump in whenever needed, which is super important in the hospitality industry.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to tailor your application to reflect your bubbly personality and multi-tasking skills, so we can see how awesome you’d be as part of our team!
We think you need these skills to ace Hotel Team Member (Multi-skilled) in Southampton
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your bubbly personality. Use a friendly tone and let your enthusiasm for the role shine through.
Tailor Your Application: Don’t just send a generic application. Take a moment to highlight your relevant skills and experiences that match the multi-skilled nature of the role. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your thoughts clearly without unnecessary fluff. This helps us get to know you better!
Apply Through Our Website: For the best chance of joining our awesome team, apply directly through our website. It’s super easy and ensures your application lands right in our hands!
How to prepare for a job interview at AccorHotel
✨Know the Hotel Inside Out
Before your interview, take some time to research Ibis Budget Southampton. Familiarise yourself with their services, location, and what makes them unique. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Off Your Multi-Tasking Skills
Since the role requires juggling various tasks, prepare examples from your past experiences where you've successfully managed multiple responsibilities. Think of times when you handled guest requests while managing check-ins or other duties—this will demonstrate your ability to thrive under pressure.
✨Emphasise Your People Skills
With a bubbly personality being a key requirement, be ready to showcase your customer service skills. Share stories that highlight how you've gone above and beyond for guests or clients in previous roles. Remember, it's all about making guests feel welcome and valued!
✨Be Flexible and Open-Minded
The job involves working various shifts, including weekends and holidays. During the interview, express your willingness to adapt to different schedules and your enthusiasm for being part of a dynamic team. This shows you're ready to contribute positively to the hotel's operations.