Guest Service Specialist - Hospitality & Guest Experience in Southampton

Guest Service Specialist - Hospitality & Guest Experience in Southampton

Southampton Full-Time On-site
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Accor Southampton is seeking a friendly receptionist to deliver efficient guest check-in/out, handle inquiries, and maintain accurate guest records. You will respond to calls with a courteous, proactive approach and promote hotel facilities to maximize guest satisfaction.

Familiarity with Opera Cloud and strong computer literacy are valued. The role offers a supportive team environment, ongoing training, and employee benefits. Salary Β£12.95 per hour, with 28 days holiday and staff discounts.

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Guest Service Specialist - Hospitality & Guest Experience in Southampton employer: AccorHotel

The Hoxton, Southwark is an exceptional employer that prioritises team development and a supportive work culture, making it an ideal place for a Front Office Manager to thrive. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including mental health support and training opportunities, you will be empowered to lead a dynamic team while enjoying unique perks like free stays and meals. Join us in a vibrant environment where hard work meets fun, and where your growth is celebrated as part of our global family of brands.

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Contact Details:

AccorHotel Recruitment Team