At a Glance
- Tasks: Coordinate and manage exciting events, ensuring everything runs smoothly for clients.
- Company: Join Accor, a global leader in responsible hospitality with diverse brands.
- Benefits: Enjoy training, discounts on stays, meals on duty, and career growth opportunities.
- Other info: Dynamic work environment with opportunities to grow within the hospitality industry.
- Why this job: Be part of a passionate team creating memorable experiences for guests worldwide.
- Qualifications: Strong organisational skills and experience in event coordination are preferred.
The predicted salary is between 25000 - 30000 € per year.
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
The Conference and Event Co-ordinator is responsible for sale, organisation and smooth running of events on behalf of all clients for the Conference and Events Department in Novotel Sheffield as well as maintaining and increasing the quantity of sales, maintaining and developing new relationships with clients (new and existing).
Responsibilities include:
- Ensure that a consistently high level of service is delivered by the Conference Team at all times.
- Ensure adequate coverage of areas at all times in direct relation to the levels of business.
- Receive incoming calls, analyse client needs, prepare quotes, negotiate and conclude sales ensuring a prompt and professional follow up.
- Apply the price and commercial policy of the establishment to maximize the turnover of the department.
- Maintain up-to-date records of all events and conferences.
- Manage the conference diary and keep it updated of any changes, amendments and cancellations.
- Assist with marketing of the function and the hotel.
- Ensure the proper distribution of conference work sheets on a weekly basis and the relevant information to all departments.
- Adhere to company standards and systems such as RFP’s, enquiries via various platforms and handle Bulldog Mystery Guest calls.
Operational duties include:
- Welcome guests, whether on the phone or in the hotel, giving information on the hotel and Conference facilities.
- Support F&B operation during breakfast and dinner service when required.
Qualifications:
- Highly organised with excellent attention to detail.
- Strong time management skills with the ability to prioritise tasks in a fast-paced environment.
- Committed, with a strong sense of responsibility and professionalism, especially during busy periods.
- Adaptable and able to work independently or as part of a team.
- Experience in handling corporate bookings or event coordination is desirable.
- Comfortable managing multiple communication platforms (e.g., phone, email, booking systems and online enquiry portals).
- Coordinate all aspects of meetings and events, from initial client enquiries to post-event follow-ups.
- Develop and maintain strong relationships with clients, vendors and internal teams to ensure seamless event execution.
- Conduct site visits and prepare detailed proposals for clients.
- Oversee event setup, including room layouts, audiovisual equipment and catering arrangements.
- Coordinate with various departments to ensure all event requirements are met.
- Handle last-minute changes and resolve any issues that arise during events.
Minimum 2 years' experience in hospitality or a similar client-facing role is desired.
Great talent deserves great rewards so here's just some of what we are able to offer:
- Training and development programmes.
- Discount card to be used in Accor hotels worldwide.
- Complimentary stays in UK hotels (Bonus Breaks - subject to T&C).
- Meals on duty.
- Uniforms and dry cleaning.
- Recommend a friend scheme.
- Employee Advisory Service.
- Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc.).
Conference Co-ordinator in Sheffield employer: AccorHotel
At Accor, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture where passion and innovation thrive. As a Conference Co-ordinator at Novotel Sheffield, you will benefit from extensive training and development opportunities, exclusive discounts on hotel stays, and a supportive environment that encourages personal and professional growth. Join us to create memorable experiences while enjoying a fulfilling career as a Heartist® in a globally recognised brand.
StudySmarter Expert Advice🤫
We think this is how you could land Conference Co-ordinator in Sheffield
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Be genuine and enthusiastic about what you can bring to the table.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows you're keen and professional, which is exactly what they want in a Conference Co-ordinator.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us at Accor. It gives you a better chance to stand out and show your commitment to becoming a Heartist®.
We think you need these skills to ace Conference Co-ordinator in Sheffield
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! We want to see how you connect with the idea of being a Heartist® and how you can contribute to creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your CV and cover letter for the Conference Co-ordinator role. Highlight your relevant experience in event coordination and client management, and don’t forget to mention any specific achievements that showcase your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Use bullet points where necessary to highlight key information about your experience.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at AccorHotel
✨Know Your Stuff
Before the interview, dive deep into Accor's values and mission. Understand what it means to be a Heartist® and how you can embody that in your role as a Conference Co-ordinator. This will show your genuine interest and alignment with their culture.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed events or coordinated tasks under pressure. Highlight your attention to detail and time management skills, as these are crucial for the role.
✨Practice Your Communication
Since you'll be handling multiple communication platforms, practice articulating your thoughts clearly and confidently. Role-play common scenarios you might encounter, like negotiating with clients or resolving last-minute issues during events.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your understanding of the role and the company. Inquire about their approach to client relationships or how they handle feedback from events. This shows you're thinking ahead and genuinely interested in contributing.
