Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and ensure they have a memorable experience from arrival to departure.
- Company: Join the Accor network, a global leader in hospitality.
- Benefits: Full training provided, flexible hours, and opportunities for growth.
- Why this job: Be the first impression and create lasting memories for guests.
- Qualifications: Friendly, approachable, with excellent customer service skills.
- Other info: Diverse and inclusive environment with limitless career opportunities.
The predicted salary is between 24000 - 36000 £ per year.
First impressions are everything! As a Receptionist you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Responsibilities
- Welcomes guests and takes care of them from their arrival through to departure
- Contributes to guests' permanent satisfaction by providing high quality services throughout their stay
- Helps encourage customer loyalty by building friendly personalized relationships
- Anticipates guests' needs and takes them into consideration
- Completes all tasks linked to the guests' arrival and departure in compliance with internal procedures
- Handles phone calls and emails
- Passes information on as necessary to other departments and to other members of the front-desk team
Qualifications
- Previous experience in a similar role is preferable
- Friendly, approachable with excellent customer service skills
- Flexibility in working hours essential
- Basic IT skills
- Full training provided
Additional Information
By working at the Mercure White Hart Salisbury you will be part of the Accor network worldwide hospitality leader. With us you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent creating an environment where everyone feels they belong.
Remote Work: No
Employment Type: Full-time
Key Skills: Multi-line Phone Systems, Customer Service, Computer Skills, QuickBooks, Medical office experience, Office Experience, 10 Key Calculator, Dental Office Experience, Front Desk, Administrative Experience, Medical Receptionist, Phone Etiquette
Vacancy: 1
Receptionist in Salisbury employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Salisbury
✨Tip Number 1
First off, make sure you know the company inside out! Research the Mercure White Hart Salisbury and understand their values and what they stand for. This will help you connect with the interviewers and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the face of the company, so role-play different scenarios with friends or family. This will help you feel more confident when dealing with guests and handling their needs.
✨Tip Number 3
Don’t forget to showcase your personality! Being friendly and approachable is key in this role. During interviews, let your warmth shine through and share personal anecdotes that highlight your customer service experience.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Accor family. Good luck!
We think you need these skills to ace Receptionist in Salisbury
Some tips for your application 🫡
Show Your Personality: As a Receptionist, your personality shines through in your application. Let us see your friendly and approachable side! Use a warm tone and share a bit about yourself to make your application memorable.
Tailor Your Experience: Make sure to highlight any previous experience that relates to customer service or front desk roles. We want to know how your skills can contribute to creating memorable experiences for our guests!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at Mercure White Hart Salisbury.
How to prepare for a job interview at AccorHotel
✨Know the Company
Before your interview, take some time to research the Mercure White Hart Salisbury and the Accor network. Understanding their values, mission, and what makes them unique will help you tailor your responses and show genuine interest.
✨Showcase Your Customer Service Skills
As a Receptionist, customer service is key! Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create memorable experiences for guests.
✨Practice Phone Etiquette
Since handling phone calls is part of the role, practice your phone etiquette. Be ready to answer common questions or handle inquiries smoothly. A friendly tone and clear communication can make a great impression!
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your enthusiasm for the role and the company. For example, ask about opportunities for growth within the Accor network or how they ensure guest satisfaction.
