At a Glance
- Tasks: Welcome guests and ensure their comfort during the night shift.
- Company: Join Accor, a global leader in hospitality with a supportive culture.
- Benefits: Flexible part-time hours, opportunities for growth, and a vibrant work environment.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a difference in guests' experiences while working in a dynamic hotel setting.
- Qualifications: Customer service skills and ability to work independently at night.
The predicted salary is between 12 - 15 € per hour.
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
As our next Night Porter, you…
- Are the ‘face of the Mercure White Hart Salisbury’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
- Assist in the general running of the hotel at night and support other departments to set up for the next day.
- Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
- Undertake PMS end of day procedures and hotel safety checks to make sure everyone in our hotel is safe and looked after.
- You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
Qualifications
Your experience and skills include:
- Previous night porter experience or hotel host experience (desirable)
- Customer service experience and working with the public (desirable)
- Ability to work alone throughout the night
- Ability to work well under pressure
- Ability to use your initiative and to follow written / verbal instructions
- Knowledge of food safety & hygiene
- Knowledge of general health & safety procedures
Additional Information
One more thing… By working at the Mercure White Hart Salisbury you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Night Porter - Part Time Four days a week in Salisbury employer: AccorHotel
At Accor, we pride ourselves on being more than just a hospitality leader; we are a community that values individuality and personal growth. As a Night Porter at the Mercure White Hart Salisbury, you will enjoy a supportive work culture that encourages learning and development, while also having the opportunity to make a meaningful impact on our guests' experiences. With a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to explore their potential within our global network.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Part Time Four days a week in Salisbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit the Accor careers page regularly and apply directly through our website. Show us your enthusiasm and commitment to joining our team!
✨Tip Number 3
Prepare for interviews by researching common questions for night porters. Think about how your past experiences align with what we’re looking for. Confidence is key, so practice makes perfect!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Night Porter - Part Time Four days a week in Salisbury
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects who you are and why you’re excited about the Night Porter role.
Highlight Relevant Experience:Make sure to mention any previous experience you have in hospitality or customer service. We love seeing how your past roles have prepared you for this position, especially if you've worked nights before!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to find and understand. This helps us get a quick snapshot of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AccorHotel
✨Know the Company
Before your interview, take some time to research Accor and its values. Understand their commitment to diversity and inclusion, as well as their focus on guest experience. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of the hotel during the night shift. Be prepared to share specific examples from your past experiences where you provided excellent customer service. Highlight any situations where you went above and beyond to ensure guest satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Independence
Since the role requires working alone at night, it’s crucial to convey your ability to work autonomously. Share instances where you successfully managed tasks independently, especially under pressure. This will reassure them that you can handle the responsibilities of the position without constant supervision.
✨Prepare for Safety Procedures Questions
Given the importance of safety checks and health procedures in the role, brush up on your knowledge of food safety and general health protocols. Be ready to discuss how you would handle emergency situations or ensure guest safety, as this will show that you take the role seriously and are prepared for any challenges.
