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For Companies At a Glance
- Tasks: Welcome guests and ensure they have an unforgettable experience from arrival to departure.
- Company: Join a leading hospitality company in Salisbury, part of the renowned Accor network.
- Benefits: Full-time role with opportunities for growth and development in a vibrant environment.
- Why this job: Be the face of hospitality and create memorable experiences for guests every day.
- Qualifications: Strong customer service skills and relevant experience are essential.
- Other info: Flexible working hours in a dynamic and supportive team.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality company in Salisbury is seeking a Receptionist to provide excellent customer service and ensure an unforgettable experience for guests from arrival to departure.
Responsibilities include:
- Welcoming guests
- Handling inquiries
- Maintaining high service standards
Candidates should have relevant experience, strong customer service skills, and flexibility in working hours. This position offers a full-time role within the renowned Accor network.
Front Desk Concierge - Guest Experience Leader in Salisbury employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Concierge - Guest Experience Leader in Salisbury
✨Tip Number 1
Make sure to research the company culture and values before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different guest inquiries or complaints. Being prepared will boost your confidence and showcase your skills during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Wear something smart and professional to show that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Front Desk Concierge - Guest Experience Leader in Salisbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service. We’re looking for specific examples of how you've gone above and beyond to create memorable experiences for guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity within the Accor network.
How to prepare for a job interview at AccorHotel
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality company and its values. Understanding their mission and what makes them stand out in the industry will help you tailor your responses and show genuine interest.
✨Showcase Your Customer Service Skills
As a Front Desk Concierge, your customer service skills are crucial. Prepare specific examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your ability to create unforgettable experiences.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, as it’s common in hospitality roles. Practice handling various guest inquiries or complaints with a calm and professional approach. This will showcase your problem-solving skills and adaptability.
✨Flexibility is Key
Highlight your flexibility regarding working hours, as this position may require shifts. Be honest about your availability and willingness to adapt to the needs of the business, which is essential in the hospitality industry.
