At a Glance
- Tasks: Lead and mentor a dynamic Food & Beverage team to create unforgettable guest experiences.
- Company: Join the largest hotel in Salisbury, known for its vibrant events and community impact.
- Benefits: Enjoy discounted rates worldwide, learning programmes, and opportunities for career growth.
- Other info: Flexible shift patterns with weekends off and a supportive, inclusive work environment.
- Why this job: Make a real difference in guest satisfaction while developing your leadership skills.
- Qualifications: 2+ years in food and beverage management with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Food Service Manager – strategically lead the team to elevate guest satisfaction.
Responsibilities
- Lead, mentor and train the Food & Beverage Operations team.
- Ensure Food & Beverage relevant brand standards are maintained.
- Strategize on new products and service offerings.
- Create unforgettable experiences for our guests.
- Oversee full‑service hotel food operations: breakfast service, bar operations, banquet events up to 150+ guests.
- Manage staff scheduling, stocktaking, health and safety, performance reviews.
- Represent the General Manager and perform duty management shifts.
Qualifications
- Minimum 2+ years in a supervisory or management role within hotel food and beverage operations.
- Proven experience managing full‑service hotel food operations, including breakfast, bar and banquet services.
- Knowledge of Brand Standard advantageous.
- Service‑focused mindset with strong relationships with guests, staff and suppliers.
- Strong leadership capabilities, able to lead by example and develop team culture for over twenty members.
- Excellent communication and organizational skills.
- Ability to manage multiple operations simultaneously while maintaining quality and guest satisfaction.
- Passion for continuous improvement and ambition to grow into Operations Manager or General Manager.
Benefits
- Diverse range of events to run, providing great experience.
- Opportunity to develop all‑round skills of running a hotel.
- Empowerment to improve the F & B offering.
- Employee benefit card offering discounted rates worldwide.
- Learning programmes through Academies; opportunity to earn qualifications while working.
- Opportunity to develop talent and grow within your property and across the world.
- Ability to make a difference in the local community.
Working Environment
The MERCURE White Hart hotel is the largest hotel in the City of Salisbury, with 68 bedrooms and 12 apartments. It offers event space for up to 220 guests in five unique spaces and is known as the go‑to place for all events within the area. Shift patterns: weekends off on a rotational basis and straight shifts (breakfast 6 am‑3 pm, late 3 pm‑11 pm, day shifts such as 12 pm‑9 pm or 9 am‑5 pm).
EEO Statement
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Food & Service Manager in Salisbury employer: AccorHotel
At the MERCURE White Hart hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development within the hospitality industry. With opportunities to lead a dynamic Food & Beverage Operations team, employees benefit from diverse events, comprehensive training programmes, and the chance to make a meaningful impact in the local community. Our commitment to employee satisfaction is reflected in our flexible shift patterns and global discount benefits, making us a fantastic place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Service Manager in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! We want to see how you can elevate guest satisfaction and create unforgettable experiences. Be ready to share examples of how you've led teams and improved service offerings in your previous roles.
✨Tip Number 3
Research the company culture before your interview. Understanding the values and mission of the MERCURE White Hart hotel will help you tailor your responses and demonstrate that you're a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company. Let’s get you that Food & Service Manager position!
We think you need these skills to ace Food & Service Manager in Salisbury
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for food and service shine through! We want to see how excited you are about creating unforgettable experiences for guests. Share any relevant stories or experiences that highlight your enthusiasm.
Tailor Your CV:Make sure your CV is tailored to the Food & Service Manager role. Highlight your supervisory experience and any specific achievements in hotel food operations. We love seeing how you've led teams and improved guest satisfaction in your previous roles!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us that you’re keen on joining our team at StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at AccorHotel
✨Know Your Stuff
Make sure you’re well-versed in the hotel food and beverage operations. Brush up on brand standards and be ready to discuss how you’ve maintained them in your previous roles. This shows you’re not just a fit for the job, but that you genuinely understand what it takes to elevate guest satisfaction.
✨Showcase Your Leadership Skills
Prepare examples of how you’ve led and mentored teams in the past. Think about specific situations where you’ve developed team culture or improved performance. This will demonstrate your strong leadership capabilities and your ability to manage a diverse team effectively.
✨Be Guest-Focused
Highlight your service-focused mindset during the interview. Share stories that illustrate your relationships with guests, staff, and suppliers. This will show that you’re not just about managing operations, but also about creating unforgettable experiences for everyone involved.
✨Emphasise Continuous Improvement
Express your passion for continuous improvement and your ambition to grow within the company. Discuss any initiatives you’ve taken in the past to enhance service offerings or operational efficiency. This will resonate well with their desire for someone who can contribute to the growth of the F&B offering.
