At a Glance
- Tasks: Coordinate groups and private events, ensuring exceptional service and client satisfaction.
- Company: Hyde London City, a luxurious and vibrant hotel with a festival vibe.
- Benefits: Up to £32,000 salary, 28 days holiday, health cash plan, and retail perks.
- Other info: Enjoy learning opportunities and discounts across the Ennismore and Accor family.
- Why this job: Join a fast-growing brand and make your mark in the hospitality industry.
- Qualifications: Experience in hotel sales or reservations; strong communication and multitasking skills.
The predicted salary is between 28800 - 35200 £ per year.
Company Description
Hyde London City marks the rebirth of a London icon.
This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city.
Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.
Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core.
Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience.
The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner.
Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.
Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.
Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks.
Whatever the time or day, Black Lacquer always delivers top-notch hospitality.
Job Description
We’re on the lookout for a
Sales Executive to join our team. Reporting to the Head of Sales, you will be responsible for coordinating groups and private events, ensuring exceptional service and standards to our clients.
- What you’ll do…
- Handle groups and events enquiries, including internal functions while maintaining close communication with clients and all departments.
- Independently manage your daily schedule, sticking to agreements even with a packed calendar and a full email inbox.
- Keep a clear overview, even when every room in the house is booked, and all lines are buzzing.
- Build strong relationships with internal operations teams and external third parties, keeping the guest experience at the heart of everything you do
- Handle groups and private events, managing the booking process from start to finish: from initial proposals, managing contracts, rooming lists to invoicing
- Following up with clients post event to get feedback and secure repeat business where possible.
- Prepare and distribute function sheets on a weekly basis and present them in the operations meeting.
- Building good relationships with clients for repeat business, contacting and probing repeat clients when appropriate and track year on year trends and events to support repeat business.
Qualifications
- What we’re looking for…
- Ideally you have experience working within hotel sales, reservations or a similar role; you’re looking for an opportunity to take the next step into a career in Sales.
This is an ideal role for someone already within hospitality but with an interest in the world of Sales and Events.
- You have excellent verbal and written communication skills.
- You’re looking for a challenge and a place where you can be you. Your personality matters more than your CV.
- You have ability to multitask, work in a fast-paced environment and have a high-level attention to detail and knows how to stay organised while working at a fast pace
- You’re a people person, great at building strong and lasting relationships. You make a positive impact in the work environment
- You’re confident using systems such as Outlook, Excel, Word. Experience using OPERA Cloud desirable.
- Your humble and open to ideas. We leave our egos at the door and help get it done.
- You want to be part of something bigger and have fun along the way.
- Additional Information
What's in it for you...
- Up to £32,000.00 per annum plus great benefits.
- Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Treat yourself with lots of retail & hospitality perks through our partners.
- Enjoy an experience stay at Hyde and a meal for two after your discovery period.
- Goes without saying, but we’ll feed you during your shift.
- Extra time off to volunteer with one of our partner charities.
- Cycle to work scheme.
- The chance to make your mark in a fast-growing Brand.
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
- Excellent discounts across the entire Ennismore and Accor family of brands.
Hyde is an equal opportunity employer.
We endeavour to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.
Sales Executive employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
