Restaurant Manager

Restaurant Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our Michelin Starred restaurant, ensuring exceptional guest experiences and team development.
  • Company: Join Sofitel London St James, where luxury meets playful indulgence in hospitality.
  • Benefits: Enjoy competitive salary, free stays, discounts, and exceptional training opportunities.
  • Why this job: Be part of a vibrant team that values creativity, collaboration, and personal growth.
  • Qualifications: Experience in luxury dining, strong leadership skills, and a passion for food and service.
  • Other info: Fluency in French is a plus; join us for an unforgettable professional adventure!

The predicted salary is between 36000 - 60000 £ per year.

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause - it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales.

Our Michelin Starred Restaurant, Wild Honey St James is calling for an experienced and passionate Restaurant Manager to take our dining experience to new heights. If you're a hospitality professional with a proven track record in luxury settings, exceptional leadership skills, and a flair for creating unforgettable guest experiences, we would love for you to join our team.

As Restaurant Manager, you'll be at the heart of everything we do - overseeing daily operations, guiding and inspiring our talented team, and driving innovation while upholding the standards that make Wild Honey St James a destination in its own right.

Together, we will:

  • Champion excellence in every part of the guest experience - from the first greeting to the final farewell
  • Foster a culture of collaboration, warmth, and professionalism
  • Lead and support the restaurant team, with a focus on development, performance, and guest engagement
  • Uphold and enforce Forbes and LQA service standards across all restaurant operations
  • Regularly review guest feedback, conduct self-assessments, and implement improvements to maintain the restaurant's reputation for excellence
  • Ensure all operational standards, SOPs, and brand values are upheld and continuously improved
  • Oversee the physical atmosphere of the restaurant, ensuring that the environment is always welcoming, clean, and visually aligned with the brand's identity
  • Oversee the reservation system, ensuring efficient guest flow, optimal table usage, and smooth coordination between front-of-house and kitchen staff
  • Take part in budgeting, strategic planning, and the creative evolution of our food and beverage offering
  • Actively participate in hotel leadership meetings, contributing insights and energy to our shared goals
  • Stay up-to-date with industry trends, emerging food and beverage concepts, and customer preferences to keep the restaurant innovative and competitive

We're searching for someone who leads with presence and personality - someone approachable, organised, and passionate about people and food. You bring:

  • Proven experience as a Restaurant Manager in a luxury or high-end dining environment
  • Michelin Starred experience preferred
  • High emotional intelligence and a grounded humility that supports strong leadership, collaboration, and communication skills
  • A hands-on approach and the ability to inspire and develop teams
  • Deep understanding of guest experience and how to elevate it at every touchpoint
  • A collaborative mindset and the ability to work across departments
  • The ability to identify areas of improvement combined with the drive to relentlessly improve our proposition
  • An eye for detail and a commitment to Sofitel's values of playful elegance and excellence
  • Ideally, fluency in French or a strong grasp of the language to reflect our French heritage and connect with our international guest base

Discover a world of unparalleled perks tailored just for you:

  • Competitive Salary, Annual Performance Bonus, and Service Charge
  • Employee Benefit Card - Discounted rates at Accor properties worldwide
  • Free Stays in the UK or Ireland (4 nights/year)
  • Sofitel Experience - Enjoy a luxurious night at our hotel, complete with a delightful breakfast
  • Complimentary Meals While on Duty
  • Special Rates in F&B, Rooms & Spa
  • Be Part of the Largest Hospitality Group in Europe
  • Exceptional Training and Development Opportunities through Apprenticeship Program
  • Global Growth Opportunities
  • Employee Assistance Program with 24/7 GP Access
  • Make a Difference with Corporate Social Responsibility
  • Social Events and Activities

Join us and let your professional journey be an unforgettable adventure! Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities.

Restaurant Manager employer: AccorHotel

At Sofitel London St James, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and fosters professional growth. As a Restaurant Manager in our Michelin Starred establishment, you'll enjoy competitive salaries, generous employee benefits, and unparalleled training opportunities, all while being part of a team dedicated to creating unforgettable guest experiences in the heart of London. Join us to embark on a rewarding career where your passion for hospitality can truly shine.
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Contact Detail:

AccorHotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Manager

✨Tip Number 1

Familiarise yourself with the unique offerings of Wild Honey St James. Understanding their menu, service style, and guest experience will allow you to speak confidently about how you can enhance their operations during interviews.

✨Tip Number 2

Network within the luxury hospitality sector. Attend industry events or connect with current employees on platforms like LinkedIn to gain insights into the company culture and expectations, which can give you an edge in your application.

✨Tip Number 3

Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific situations where you improved guest experiences or operational efficiency.

✨Tip Number 4

Stay updated on the latest trends in fine dining and luxury hospitality. Being knowledgeable about emerging concepts and customer preferences will demonstrate your commitment to innovation and excellence in the restaurant industry.

We think you need these skills to ace Restaurant Manager

Leadership Skills
Guest Experience Management
Operational Excellence
Team Development
Collaboration and Communication
Attention to Detail
Budgeting and Strategic Planning
Problem-Solving Skills
Knowledge of Food and Beverage Trends
Emotional Intelligence
Fluency in French
Service Standards Compliance
Creativity in Menu Development
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in luxury dining environments, particularly any Michelin Star experience. Use specific examples to demonstrate your leadership skills and ability to enhance guest experiences.

Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and how you embody the values of playful elegance and excellence. Share a story that illustrates your approach to creating memorable dining experiences.

Highlight Relevant Skills: Emphasise your emotional intelligence, collaboration skills, and attention to detail. Mention any experience with budgeting and strategic planning, as well as your ability to inspire and develop teams.

Showcase Industry Knowledge: Demonstrate your understanding of current industry trends and emerging food and beverage concepts. This will show that you are proactive and committed to keeping the restaurant innovative and competitive.

How to prepare for a job interview at AccorHotel

✨Showcase Your Passion for Hospitality

During the interview, express your genuine love for the hospitality industry. Share specific examples of how you've created memorable experiences for guests in previous roles, especially in luxury settings.

✨Demonstrate Leadership Skills

Be prepared to discuss your leadership style and how you inspire and develop your team. Highlight instances where you've successfully led a team through challenges or implemented new initiatives that improved service quality.

✨Understand the Brand's Values

Familiarise yourself with Sofitel's commitment to playful elegance and excellence. Be ready to discuss how you can uphold these values in your role as Restaurant Manager and contribute to the restaurant's reputation.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and guest experience enhancement strategies. Think of scenarios where you've had to handle difficult situations or improve service based on guest feedback.

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