Mercure London Earls Court is hiring a Reservations/Guest Relations professional to manage individual reservations and group blocks. You will handle inquiries by email and phone, process reservations, and ensure accurate payments and pre-arrival logistics.
The role requires strong communication and a proactive service attitude, with opportunities to grow within the Accor portfolio. You will work on-site at the Earls Court property, assisting with VIP procedures, ALL Membership engagement, and
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Reservations & Groups Coordinator β Large-Scale Events employer: AccorHotel
The Hoxton, Southwark is an exceptional employer that prioritises team development and a supportive work culture, making it an ideal place for a Front Office Manager to thrive. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including mental health support and training opportunities, you will be empowered to lead a dynamic team while enjoying unique perks like free stays and meals. Join us in a vibrant environment where hard work meets fun, and where your growth is celebrated as part of our global family of brands.