Reservations Agent - Luxury Resort Guest Experience
Reservations Agent - Luxury Resort Guest Experience

Reservations Agent - Luxury Resort Guest Experience

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the first point of contact for guests and handle bookings with flair.
  • Company: Join a luxury hospitality brand in the stunning St Andrews.
  • Benefits: Enjoy competitive perks and work in an iconic luxury destination.
  • Why this job: Create unforgettable experiences for guests in a vibrant, luxury setting.
  • Qualifications: Prior reservations experience and a passion for hospitality are essential.
  • Other info: Permanent, full-time role with opportunities for growth in a dynamic environment.

The predicted salary is between 30000 - 42000 £ per year.

A luxury hospitality brand in St Andrews is seeking a Reservations Agent to be the first point of contact for guests. Responsibilities include handling bookings, promoting resort facilities, and ensuring memorable guest experiences.

Ideal candidates will have prior experience in reservations, a passion for hospitality, and strong relationship-building skills.

This permanent, full-time position offers competitive perks and the chance to work in an iconic luxury destination.

Reservations Agent - Luxury Resort Guest Experience employer: AccorHotel

Join a prestigious luxury hospitality brand in St Andrews, where we prioritise exceptional guest experiences and foster a supportive work culture. As a Reservations Agent, you'll benefit from competitive perks, ongoing training, and opportunities for career advancement in an iconic destination that values your passion for hospitality and relationship-building skills.
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Contact Detail:

AccorHotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservations Agent - Luxury Resort Guest Experience

✨Tip Number 1

Network like a pro! Reach out to people in the luxury hospitality industry, especially those who work at resorts. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve created memorable guest experiences in the past.

✨Tip Number 3

Research the resort! Knowing the ins and outs of the luxury brand will impress your interviewers. Be ready to discuss how you can promote their facilities and enhance the guest experience.

✨Tip Number 4

Apply through our website! We make it easy for you to find and apply for the Reservations Agent role. Plus, it shows you’re serious about joining our team in St Andrews!

We think you need these skills to ace Reservations Agent - Luxury Resort Guest Experience

Customer Service Skills
Reservations Management
Relationship-Building Skills
Communication Skills
Attention to Detail
Sales Skills
Problem-Solving Skills
Hospitality Knowledge
Time Management
Multitasking Abilities

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for creating memorable guest experiences, as this is key for a Reservations Agent role.

Highlight Relevant Experience: Make sure to detail any prior experience you have in reservations or customer service. We want to see how your background aligns with the responsibilities of handling bookings and promoting resort facilities.

Personalise Your Application: Take a moment to tailor your application to our luxury brand. Mention why you’re excited about working at our St Andrews resort and how you can contribute to our guests' unforgettable experiences.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application.

How to prepare for a job interview at AccorHotel

✨Know the Brand Inside Out

Before your interview, dive deep into the luxury hospitality brand's values, mission, and unique offerings. Understanding what sets them apart will help you tailor your responses and show genuine enthusiasm for the role.

✨Showcase Your Reservations Experience

Be ready to discuss your previous experience in reservations. Prepare specific examples of how you've handled bookings, resolved issues, or enhanced guest experiences. This will demonstrate your capability and passion for the role.

✨Practice Relationship-Building Scenarios

Since strong relationship-building skills are key, think of scenarios where you've successfully built rapport with guests or clients. Practising these examples will help you articulate your approach during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions about the resort's facilities and guest experience initiatives. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals.

Reservations Agent - Luxury Resort Guest Experience
AccorHotel

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