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- Tasks: Be the welcoming face for guests and ensure their stay is special.
- Company: Join a vibrant hospitality team that values individuality and fun.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and teamwork.
- Why this job: Create memorable experiences and inspire your team in a lively atmosphere.
- Qualifications: Fluent in Spanish and English; previous hotel experience preferred.
- Other info: No remote work; full-time position with a focus on hospitality.
The predicted salary is between 28800 - 42000 £ per year.
What youll do Youre the first face our guests see and you have your own way of treating them as individuals making them feel welcome and their stay special the Hox way. Deal with the coming and going of guests making sure all bills are correct and contain no surprises. Work with all our teams to make sure were always busy and help our Front Office Manager with any overbooking levels. Answer phones sort out requests give recommendations to the best show to see and the latest popup restaurant to try in the area youre the onestopshop for our guests to turn to. Inspire our receptionists to create a memorable effortless Hox experience for our guests from when they arrive over the course of their stay and until they get their bill and head off again. Keeping the team motivated and informed of daytoday activities. Qualifications : What were looking for Individuals. Youre looking for a place where you can be you; no clones in suits here. Passion for hospitality whether thats a drink a meal an event or a bed for the night. Youre all about having a positive impact on the people you interact with leaving them with a memorable experience. Youre not precious. We leave our egos at the door and help get things done. Youre up for doing things differently and trying (almost) everything once. If we got stuck in a lift together wed have a good time and share a few laughs. You want to be part of a team that works hard supports each other and has fun along the way. Previous hotel (or similar) experience ideally having led/supervised a team. Must be fluent in Spanish and English Catalan and additional languages will be highly valuable. Previous experience with Opera PMS is an advantage. Remote Work : No Employment Type : Fulltime
Reception Supervisor employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor
✨Tip Number 1
Familiarize yourself with the Hox brand and its unique approach to hospitality. Understanding their values and how they treat guests will help you align your interview responses with what they're looking for.
✨Tip Number 2
Brush up on your language skills, especially in Spanish and English. Being fluent in these languages is crucial, so practice conversational scenarios that you might encounter while working at the reception.
✨Tip Number 3
Highlight any previous experience you have in leading or supervising a team. Be ready to share specific examples of how you've motivated your team and created a positive work environment.
✨Tip Number 4
Get acquainted with Opera PMS if you haven't already. Familiarity with this system can set you apart from other candidates and show your readiness to hit the ground running.
We think you need these skills to ace Reception Supervisor
Some tips for your application 🫡
Show Your Personality: Since the role emphasizes individuality and a personal touch, make sure your application reflects your unique personality. Use a friendly tone and share anecdotes that showcase your passion for hospitality.
Highlight Relevant Experience: Clearly outline your previous hotel or supervisory experience in your CV. Mention specific responsibilities and achievements that demonstrate your ability to lead a team and create memorable guest experiences.
Language Proficiency: Since fluency in Spanish and English is required, be sure to highlight your language skills prominently in your application. If you speak additional languages, mention them as they will add value to your profile.
Tailor Your Cover Letter: Craft a cover letter that specifically addresses the job description. Discuss how your values align with the company's culture and how you can contribute to creating a positive impact on guests and the team.
How to prepare for a job interview at AccorHotel
✨Show Your Personality
As a Reception Supervisor, your personality is key. Be yourself during the interview and let your passion for hospitality shine through. Share personal anecdotes that highlight your unique approach to guest interactions.
✨Demonstrate Team Leadership
Prepare examples of how you've successfully led or motivated a team in previous roles. Discuss specific situations where you inspired your colleagues to provide exceptional service, as this aligns with the company's values.
✨Highlight Multilingual Skills
Since fluency in Spanish and English is essential, be ready to demonstrate your language skills. You might even consider switching languages during the interview to showcase your proficiency and comfort level.
✨Familiarize Yourself with Opera PMS
If you have experience with Opera PMS, be sure to mention it. If not, do some research on it beforehand. Showing that you're proactive about learning new systems can impress the interviewers.
