At a Glance
- Tasks: Coordinate weddings and events, manage budgets, and ensure outstanding customer service.
- Company: Join the Mercure Hawkwell House Hotel, part of the global Accor network.
- Benefits: Employee discounts, learning opportunities, and career growth within a diverse environment.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Be the heart of memorable events and make a positive impact on customers' special days.
- Qualifications: Strong communication skills and experience in event coordination.
The predicted salary is between 25000 - 30000 £ per year.
Join the Mercure Hawkwell House Hotel, a member of the Accor network, which brings together more than 45 brands, 5,500 hotels, and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, colleagues, and the planet.
You are a multi-tasker and able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update your team on various projects.
- Handle enquiries for events via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe.
- Create and carry out the preparation of function sheets and any amendments to them, ensuring these amendments are issued to the head of departments.
- Manage and work within a variety of budgets to ensure events are always profitable.
- Ensure a prompt input of reservations and data for all wedding enquiries and bookings.
- Maintain clear communication with other departments for special requests or reservation-related matters.
- Ensure Accor brand and company standards are implemented and updated.
- Update and implement security and safety procedures.
- Promote a positive working environment by developing team spirit.
- Provide outstanding customer service.
- Conduct show rounds for weddings and events.
- Be the point of contact on the day for the wedding couple.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world.
Your experience and skills include:
- Excellent interpersonal and communication skills.
- Ability to prioritise work in an environment with multiple interests.
- Ability to handle complex and confidential information with discretion.
- Competency using a variety of computer software.
- Sector experience: events and weddings.
We are looking for a Wedding and Events Coordinator to provide the necessary support to the sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information. The goal is to facilitate the team’s activities to maximise their performance and the solid and long-lasting development of the company, assisting the sales team to reach monthly objectives.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Candidates must have the right to work in the UK.
Weddings & Events Coordinator in Oxford employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Weddings & Events Coordinator in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Weddings & Events Coordinator in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
