Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage guest check-ins, reservations, and financial accounts with a friendly attitude.
- Company: Join a dynamic hotel team dedicated to providing exceptional hospitality experiences.
- Benefits: Enjoy a full-time position with opportunities for growth in a vibrant work environment.
- Why this job: Be part of a team that values customer service and accuracy in a fast-paced setting.
- Qualifications: Must be proficient in MS Office and have strong communication and organizational skills.
- Other info: This is an on-site role; remote work is not available.
The predicted salary is between 24000 - 36000 £ per year.
In the role you will work closely with the hotels accounts and front desk team to ensure guests are checked in and accounts kept uptodate. You will answer guest inquiries book reservations and update customer accounts and ledgers. You will be expected to maintain a professional and friendly attitude when interacting with hotel customers. Success in this role will be demonstrated by implementing systematic processes to provide a smooth hospitality experience while maintaining accurate financial data. Night Auditor Job Responsibilities and Duties Processes invoices and prepares checkout bills Monitors and checks accounting ledger Audits financial statement accounts such as receivables and revenues Processes discounts and vouchers Tracks room availability and occupancy Prepares daily reports and summary cash balances Qualifications : Proficient in MS Office PMS and CRM software Outstanding verbal and written communication skills Detailoriented and strong organisational skills Strong interpersonal skills Remote Work : No Employment Type : Fulltime
Nights Days Hotel Receptionist employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Days Hotel Receptionist
✨Tip Number 1
Familiarize yourself with common hotel management software like PMS and CRM systems. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with guests regularly, practice how to handle inquiries and complaints effectively while maintaining a friendly demeanor.
✨Tip Number 3
Prepare to discuss your organizational skills. Think of examples where you've successfully managed multiple tasks or maintained accurate records, as this will be crucial for the role.
✨Tip Number 4
Research the hotel’s policies and procedures. Understanding their approach to guest services and financial management can help you align your answers with their expectations during the interview.
We think you need these skills to ace Nights Days Hotel Receptionist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Nights Days Hotel Receptionist position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hospitality or customer service roles. Mention specific tasks that relate to the job, such as handling guest inquiries, managing reservations, or maintaining financial records.
Showcase Your Skills: Clearly demonstrate your proficiency in MS Office, PMS, and CRM software in your application. Provide examples of how you've used these tools effectively in past roles to manage accounts or improve guest experiences.
Craft a Friendly Cover Letter: Write a cover letter that reflects your friendly and professional attitude. Use it to express your enthusiasm for the role and how you can contribute to providing a smooth hospitality experience for guests.
How to prepare for a job interview at AccorHotel
✨Show Your Customer Service Skills
Since the role involves interacting with hotel customers, it's crucial to demonstrate your customer service skills during the interview. Share specific examples of how you've handled guest inquiries or resolved issues in previous roles.
✨Highlight Your Attention to Detail
The job requires maintaining accurate financial data and updating customer accounts. Be prepared to discuss how you ensure accuracy in your work and provide examples of times when your attention to detail made a difference.
✨Familiarize Yourself with Relevant Software
Proficiency in MS Office, PMS, and CRM software is essential for this position. Make sure to mention any experience you have with these tools and be ready to discuss how you've used them in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations at the front desk. Practice answering scenario-based questions to showcase your critical thinking and interpersonal skills.
