At a Glance
- Tasks: Provide top-notch guest service and manage check-ins/outs during night shifts.
- Company: AccorHotel, a leader in innovative hospitality in Greater London.
- Benefits: Competitive salary and the chance to be part of a vibrant team.
- Other info: Great opportunity to grow in the exciting world of hospitality.
- Why this job: Join a dynamic environment where your passion for hospitality shines.
- Qualifications: A helpful attitude and some experience with Micros Fidelio Opera preferred.
The predicted salary is between 24000 - 30000 € per year.
AccorHotel in Greater London is looking for a Hotel Night Receptionist to join their TRIBE. This position focuses on providing excellent guest service and support during night shifts.
Responsibilities include:
- Managing guest check-ins/outs
- Maintaining the reception area
- Ensuring all financial transactions are accurate
Ideal candidates will exhibit a passion for hospitality, a helpful attitude, and may have some experience with Micros Fidelio Opera. Enjoy a competitive package and the opportunity to contribute to an innovative hospitality concept.
Night Receptionist & Guest Experience Lead employer: AccorHotel
AccorHotel in Greater London is an exceptional employer that values its team members and fosters a vibrant work culture centred around hospitality excellence. Employees benefit from competitive packages, opportunities for professional growth, and the chance to be part of an innovative hospitality concept that prioritises guest experience. Join us to make a meaningful impact while enjoying a supportive environment that encourages collaboration and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist & Guest Experience Lead
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Receptionist role.
✨Tip Number 2
Practice your guest service skills! Role-play common scenarios you might face during night shifts, like handling check-ins or resolving guest issues. This will help you feel more confident and prepared for the real deal.
✨Tip Number 3
Show off your passion for hospitality! When you get the chance to chat with potential employers, share stories about your experiences in the industry. Let them see how much you care about providing excellent guest service.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Night Receptionist & Guest Experience Lead
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences that highlight your helpful attitude and dedication to providing excellent guest service.
Tailor Your Application:Make sure to customise your CV and cover letter for the Night Receptionist role. Mention any relevant experience with managing check-ins/outs or using systems like Micros Fidelio Opera to show us you’re the perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us see how you can contribute to our TRIBE!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AccorHotel
✨Know Your Hospitality Stuff
Brush up on your knowledge of the hospitality industry, especially around guest service. Be ready to share examples of how you've gone above and beyond for guests in previous roles. This shows your passion for hospitality and helps you stand out.
✨Familiarise Yourself with Micros Fidelio Opera
If you have experience with Micros Fidelio Opera, make sure to highlight it. If not, do a bit of research or even watch some tutorials online. Being able to discuss this software confidently can really impress the interviewers.
✨Show Off Your Night Owl Skills
Since this role is for night shifts, be prepared to talk about your ability to work during these hours. Share any past experiences that demonstrate your adaptability and how you manage your energy levels during late shifts.
✨Ask Thoughtful Questions
Prepare some questions about the hotel's culture and the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you too. Plus, it makes for a more engaging conversation!
