At a Glance
- Tasks: Lead a passionate team to elevate guest satisfaction in food and beverage operations.
- Company: Join Accor, a global leader in responsible hospitality with diverse brands.
- Benefits: Enjoy discounted rates worldwide, career growth opportunities, and exclusive sector benefits.
- Other info: Dynamic environment with opportunities to grow within the hospitality industry globally.
- Why this job: Be a Heartist® and create memorable experiences for guests and colleagues.
- Qualifications: Service-focused personality with leadership experience and strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Opportunity to develop your talent and grow within your property and across the world!
What you will be doing:
- Provide a hands-on approach to the Restaurant operations.
- Ensure that Multi Skilled Team personnel provide the highest standard of customer care.
- Ensure that all food and bar outlets are adequately staffed.
- Ensure that regular performance reviews are being completed in line with company guidelines.
- Drive conference standards and ensure that company guidelines and Standard Operating procedures are adhered to.
- Ensure that all departments under your control have a rolling programme of customer service training for both the management and staff.
- Provide training to all Multi Skilled Team Members.
- Be pro-active in driving both sales and profits within all food and beverage outlets.
- Become an ambassador for the companies Health and Safety regulations, ensuring that all staff are fully compliant in their respective departments.
- Ensure that all of the departments under your control are completing their operational equipment stocktakes and that records are maintained.
- Maximise Food and Beverage controls and ensure G.P. is within company requirements.
- Accept full responsibility for the food and liquor stock holding here at the hotel ensuring that losses do not occur.
- Put preventative procedures in place to ensure that stocks are consistent.
- Recruitment and Selection of Multi Skilled staff in liaison with the Operations/Hotel General Manager.
- Promote best practice through motivating staff and good employee relations.
- Ensure that all personnel handling cash are trained and are familiar with the required accounting and company procedures.
- Liaise with the front office and accounts department.
- Ensure that current Food and Beverage operational systems are being maintained.
- Work as a part of the Duty Management Team and ensure that your Supervisors are fully competent and trained in the Duty Management procedures.
- Attend bi-monthly strategic/planning meetings with the General Manager.
- Understand and adhere to infection control, health & safety/COSHH guidelines.
Your experience and skills include:
- Service focused personality is essential and previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
EN - Food & Beverage Manager in Long Eaton employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land EN - Food & Beverage Manager in Long Eaton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace EN - Food & Beverage Manager in Long Eaton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
