At a Glance
- Tasks: Lead luxury leisure sales strategy and drive revenue growth for The Savoy.
- Company: Join the iconic Savoy Hotel, a symbol of British luxury since 1889.
- Benefits: Enjoy competitive salary, generous holiday, exclusive discounts, and wellness perks.
- Other info: Flexible work environment with opportunities for career development.
- Why this job: Be part of a prestigious team shaping luxury hospitality experiences.
- Qualifications: Proven luxury sales experience and strong relationship-building skills required.
The predicted salary is between 31500 - 38500 £ per year.
The Savoy is one of the world's most iconic hotels, blending rich history with innovation and outstanding service excellence. We pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
As a Fairmont Managed Hotel, The Savoy is seeking a highly strategic, commercially driven and exceptionally connected Senior Sales Manager, Luxury Leisure UK & EAMEA to lead the development and execution of the hotel's luxury leisure sales strategy across the United Kingdom, Europe, and the Middle East.
Your purpose will be to drive sustainable revenue growth, increase market share and strengthen The Savoy's position as London's leading luxury hotel within the global luxury travel community. This role carries accountability for identifying emerging market opportunities, increasing market penetration, influencing luxury travel buyer behaviour and delivering measurable revenue performance across all luxury leisure channels.
You will be accountable for:
- Luxury Leisure Strategy & Market Leadership: develop, own and execute the luxury leisure sales strategy for UK & EAME.
- Revenue & Market Share Growth: drive luxury leisure revenue, ADR, market share and profitability through strategic account management.
- Consortia & Global Partnership Leadership: lead relationships and performance strategies across key luxury consortia and other strategic luxury travel partnerships.
- Industry Representation & Brand Advocacy: position The Savoy as a leading London luxury destination through active participation in global luxury travel events.
- Strategic Business Development: identify future growth opportunities and partnership opportunities to support long-term commercial success.
- Commercial Collaboration & Market Intelligence: provide market insight and strategic recommendations to hotel leadership.
Your key responsibilities will include:
- Develop and implement annual luxury leisure sales plans and segment strategies for the UK & EAME markets.
- Maintain, develop and grow relationships with key luxury travel advisors, agencies, tour operators, wholesalers and consortia partners.
- Maximise production from UK and European based luxury travel agencies.
- Identify, qualify and secure new luxury leisure business opportunities.
- Conduct strategic account reviews with key partners.
- Increase awareness and visibility of The Savoy through regular sales calls and networking activities.
- Represent The Savoy at domestic and international trade shows and luxury travel conferences.
- Organise client site inspections and familiarisation trips.
- Track, analyse and report on account production and market trends.
- Collaborate closely with Revenue Management to optimise business mix.
- Work with Marketing and Public Relations teams to support brand awareness initiatives.
- Ensure preferred partner amenities and programme commitments are delivered effectively.
- Maintain accurate account activity and production data.
- Contribute to annual budgeting and forecasting processes.
- Monitor evolving luxury travel trends and competitor activity.
- Act as an ambassador for The Savoy, championing the hotel's values and service excellence.
Qualifications:
- Significant luxury leisure sales experience within a luxury hotel or international hospitality organisation.
- Demonstrated success in developing and executing sales strategies.
- Strong network of relationships across luxury travel advisors and agency groups.
- Proven experience working with luxury travel consortia.
- Strong understanding of luxury traveller behaviour and market trends.
- Excellent commercial acumen and relationship-building skills.
- Highly organised with strong planning and account management capabilities.
- Excellent communication skills with confidence representing The Savoy.
- Flexibility and willingness to travel extensively.
- Passion for luxury hospitality and creating exceptional client experiences.
What’s in it for you?
- Competitive salary and additional service charge.
- Life insurance and pension.
- 31 days of holiday (including public holidays).
- Exclusive discounts at various hotels and restaurants.
- Free stay for two at The Savoy after successful probation.
- Colleague restaurant, gym, and wellness room.
- Employee assistance program.
- Membership discounts for gyms.
- Cycle-to-work scheme.
- Annual optician reimbursements.
Senior Sales Manager, The Savoy Hotel in London employer: AccorHotel
The Hoxton, Southwark is an exceptional employer that prioritises team development and a supportive work culture, making it an ideal place for a Front Office Manager to thrive. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including mental health support and training opportunities, you will be empowered to lead a dynamic team while enjoying unique perks like free stays and meals. Join us in a vibrant environment where hard work meets fun, and where your growth is celebrated as part of our global family of brands.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Manager, The Savoy Hotel in London
✨Get a Taste of the Scene
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✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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✨Reach Out Directly to AccorHotel
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We think you need these skills to ace Senior Sales Manager, The Savoy Hotel in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
