At a Glance
- Tasks: Manage key accounts and coordinate sales activities in luxury hospitality.
- Company: The Savoy, an iconic hotel known for outstanding service and excellence.
- Benefits: Competitive salary, exclusive discounts, gym access, and wellness support.
- Other info: Flexible work environment with opportunities for growth and development.
- Why this job: Join a dynamic team and build relationships in the luxury travel industry.
- Qualifications: Experience in sales or client-facing roles within luxury hospitality preferred.
The predicted salary is between 40000 - 50000 £ per year.
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders, and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five-star luxury.
Your purpose will be: The Savoy is seeking a dynamic and highly motivated Sales Manager to join our Sales team. This role will focus primarily on supporting the Middle East & Diplomatic market and will work closely under the guidance of the Senior Sales Manager – Luxury Leisure.
The ideal candidate will be passionate about luxury hospitality, highly organised, commercially driven, and relationship-focused. This role requires a team player who is proactive, detail-oriented, and confident in engaging with high-end clients, travel advisors, and industry partners.
You will be accountable for:
- Sales Support & Coordination
- Manage and grow key accounts in the Middle East & Diplomatic segment.
- Coordinate sales activities, appointments, and follow-ups with travel partners and agencies.
- Maintain up-to-date sales presentations, reports, and production figures.
- Support the Leisure department with sales activities, appointments, enquiries, and administration tasks.
- Client Relationship Management
- Develop and maintain strong relationships with Middle Eastern leisure travel agents & Embassies.
- Deliver timely, professional responses to client inquiries in line with Savoy standards.
- Support on fam trips, site inspections, and trade shows.
- Market Development
- Assist in identifying new business opportunities and potential accounts to target.
- Represent The Savoy at trade shows, roadshows, and client events as required (occasional travel required).
- Collaboration & Communication
- Work collaboratively with the marketing, reservations, and revenue teams to ensure seamless execution of sales strategies.
- Prepare and share weekly sales updates and account performance reports.
What you will need to do in this role?
- Experience in sales, reservations, or client-facing roles within luxury hospitality or travel preferred.
- Strong communication skills (verbal and written), with confidence in client interaction.
- Fluency in English is essential; Arabic is a strong advantage.
- Organised, self-motivated, and able to manage multiple tasks with attention to detail.
- Strong knowledge of the luxury travel industry and/or key markets (Middle East).
- Passion for luxury service, storytelling, and building genuine relationships.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
- Competitive salary, pension
- Accrued holidays
- Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Colleague restaurant, interfaith prayer room and wellness room
- Laundry services for all colleagues
- Gym access
- Local discounts for F&B and retail
Sales Manager, The Savoy Hotel in London employer: AccorHotel
Accor in Greater London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With flexible hours and competitive pay, team members enjoy the opportunity to develop their skills in a dynamic environment while contributing to memorable guest experiences. The company fosters a supportive atmosphere where every staff member is valued, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager, The Savoy Hotel in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Manager, The Savoy Hotel in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
