At a Glance
- Tasks: Manage key accounts and coordinate sales activities in luxury hospitality.
- Company: The Savoy, an iconic hotel known for outstanding service and excellence.
- Benefits: Competitive salary, exclusive discounts, gym access, and wellness support.
- Other info: Flexible work environment with opportunities for growth and development.
- Why this job: Join a dynamic team and build relationships in the luxury travel industry.
- Qualifications: Experience in sales or client-facing roles within luxury hospitality preferred.
The predicted salary is between 40000 - 50000 £ per year.
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders, and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five-star luxury.
Your purpose will be: The Savoy is seeking a dynamic and highly motivated Sales Manager to join our Sales team. This role will focus primarily on supporting the Middle East & Diplomatic market and will work closely under the guidance of the Senior Sales Manager – Luxury Leisure.
The ideal candidate will be passionate about luxury hospitality, highly organised, commercially driven, and relationship-focused. This role requires a team player who is proactive, detail-oriented, and confident in engaging with high-end clients, travel advisors, and industry partners.
You will be accountable for:
- Sales Support & Coordination
- Manage and grow key accounts in the Middle East & Diplomatic segment.
- Coordinate sales activities, appointments, and follow-ups with travel partners and agencies.
- Maintain up-to-date sales presentations, reports, and production figures.
- Support the Leisure department with sales activities, appointments, enquiries, and administration tasks.
- Client Relationship Management
- Develop and maintain strong relationships with Middle Eastern leisure travel agents & Embassies.
- Deliver timely, professional responses to client inquiries in line with Savoy standards.
- Support on fam trips, site inspections, and trade shows.
- Market Development
- Assist in identifying new business opportunities and potential accounts to target.
- Represent The Savoy at trade shows, roadshows, and client events as required (occasional travel required).
- Collaboration & Communication
- Work collaboratively with the marketing, reservations, and revenue teams to ensure seamless execution of sales strategies.
- Prepare and share weekly sales updates and account performance reports.
What you will need to do in this role?
- Experience in sales, reservations, or client-facing roles within luxury hospitality or travel preferred.
- Strong communication skills (verbal and written), with confidence in client interaction.
- Fluency in English is essential; Arabic is a strong advantage.
- Organised, self-motivated, and able to manage multiple tasks with attention to detail.
- Strong knowledge of the luxury travel industry and/or key markets (Middle East).
- Passion for luxury service, storytelling, and building genuine relationships.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
- Competitive salary, pension
- Accrued holidays
- Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Colleague restaurant, interfaith prayer room and wellness room
- Laundry services for all colleagues
- Gym access
- Local discounts for F&B and retail
Sales Manager, The Savoy Hotel in London employer: AccorHotel
Accor in Greater London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With flexible hours and competitive pay, team members enjoy the opportunity to develop their skills in a dynamic environment while contributing to memorable guest experiences. The company fosters a supportive atmosphere where every staff member is valued, making it an ideal place for those seeking meaningful and rewarding employment.
