At a Glance
- Tasks: Lead the vibrant Albie restaurant, ensuring top-notch service and a fantastic guest experience.
- Company: Join The Hoxton, Southwark, a trendy spot near the South Bank with a lively atmosphere.
- Benefits: Enjoy competitive salary, 28 days holiday, health perks, and discounts across our brands.
- Other info: Opportunities for growth, training, and fun team events await you!
- Why this job: Be part of a dynamic team, shaping memorable experiences in a buzzing restaurant environment.
- Qualifications: Experience in restaurant management or as a strong deputy, with excellent leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
- Company Description
- We are looking for a
- Restaurant Manager to be part of our team for
- The Hoxton, Southwark in our
Albie restaurant.
The Hoxton, Southwark is only a skip & a hop away from the South Bank.
There is something for everyone: 192 rooms, a bustling ground-floor restaurant, bar and terrace, The Apartment (our unique meeting & events space, a stunning roof-top restaurant and bar with indoor and outdoor seating PLUS our coworking space spread over six floors.
Job Description
- What you’ll do…
- Take full ownership of the day-to-day operation of Albie, leading from the front and setting the tone for service, culture and standards.
- Build, develop and inspire a high-performing front-of-house team through coaching, clear communication and regular feedback.
- Work in close partnership with the kitchen and senior F&B leadership to ensure smooth service, strong collaboration and consistent delivery.
- Manage labour, rotas and payroll in line with budget while ensuring the guest experience is never compromised.
- Own the guest journey end-to-end, proactively handling feedback and turning challenges into positive experiences.
- Oversee training, onboarding and performance management, ensuring the team understands brand values and service expectations.
- Monitor financial performance, stock levels and compliance, identifying opportunities to improve efficiency and profitability.
- Act as an Albie ambassador within the hotel, collaborating with events, sales and wider Hoxton teams.
Qualifications
- What we’re looking for…
- Proven experience as a Restaurant Manager (or strong Deputy ready to step up) in a high-volume, premium restaurant or bar environment.
- Strong people leadership skills, with a track record of building engaged, motivated teams.
- Commercial awareness, with experience managing labour, costs and operational KPIs.
- Confident decision-maker who remains calm and solutions-focused under pressure.
- Flexible to work a rotating schedule, including evenings, weekends and key trading periods.
- Fluent in English; additional languages are advantageous.
- Passionate about hospitality, service and creating spaces people genuinely love spending time in.
- Down-to-earth, hands-on and aligned with The Hoxton’s informal, people-first culture.
- Additional Information
What's in it for you...
- Competitive salary
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we’ll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - Albie in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager - Albie in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
