Pro-active Sales Manager in London

The Mercure & Ibis London Earls Court hotel is a newly renovated property in Southwest London. The property is a large conferencing & group hotel comprising a total of 508 keys, across two distinct brands within Accor, Mercure & Ibis. The London Suite is the main ballroom for all types of events, extremely versatile and plays a pivotal role in the property’s overall performance. The F&B outlets in the property have been created by PARIS SOCIETY. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams.

The Pro-active Sales Manager is responsible for driving new business and growing market share across corporate, residential MICE, meetings, conferences and group segments. This is a highly proactive role focused on identifying, developing and converting new business opportunities into long-term, profitable partnerships. The role has a strong emphasis on generating residential MICE business, corporate group demand and event-led bedroom revenue, while developing strategic relationships with corporate clients, agencies, travel management companies (TMCs), event organisers and key industry partners. The successful candidate will actively contribute to the hotel's commercial strategy, delivering revenue across bedrooms, meeting and event space, food & beverage and ancillary services.

Key Responsibilities

• Business Development & Proactive Sales: Proactively generate new business for the hotel, focusing on residential MICE opportunities combining meeting and event space, accommodation, food & beverage and ancillary revenue. Identify, research, qualify and secure new corporate accounts, agencies, TMCs, event organisers, associations and key decision-makers across domestic and international markets.
• Corporate Account Management: Develop strategic relationships with preferred MICE partners, corporate clients, agencies, TMCs and key bookers to increase market share and long-term account production. Manage and grow an allocated portfolio of key corporate and agency accounts through structured account plans and regular client engagement.
• Meetings, Conferences & Events: Promote the hotel's extensive conference facilities for meetings, residential conferences, exhibitions, training events, gala dinners, product launches and corporate events. Position the hotel as a leading residential conference venue within West London and the wider London market.
• Sales Activity & Market Development: Plan and execute proactive sales activity including client appointments, sales calls, LinkedIn prospecting, networking events, industry exhibitions, sales missions, hotel show rounds, client entertainment, and market research.
• Commercial Performance: Deliver agreed monthly and annual revenue targets across Corporate bedrooms; Residential MICE; Meetings & Events; Group accommodation; and Food & Beverage.
• Relationship Management: Build long-term relationships with corporate travel buyers, procurement teams, event planners, agencies and meeting organisers.
• Administration & CRM: Maintain accurate account plans, client records, sales activity and pipeline updates within the hotel's CRM and sales systems.

Qualifications

• Hotel Sales experience (Ideally from large volume led hotel with large M & E operation)
• Segments: MICE, Corporate & some Leisure
• Competent financial acumen e.g. P & L/ Budget / Forecasts
• Dynamic, Self-motivated, Enthusiastic
• Dependable and Adaptable
• Commercial Mind-set
• Self-Starter, resilient & appetite for business development
• Organised with excellent communication

Additional Information

• Employee benefit card offering discounted rates at Accor worldwide
• Free and delicious meal breaks on duty
• Complimentary stays in UK and North Ireland
• Friends & Family discounts
• 50% food discounts in our restaurants
• Pension Scheme
• Eye Test Vouchers
• Staff Uniforms Provided
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Candidates must have the right to work in the UK.