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- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a vibrant hotel environment.
- Company: Join the IBIS Budget London Barking, part of the global Accor hospitality family.
- Benefits: Enjoy free hotel stays, discounts, complimentary meals, and professional development opportunities.
- Other info: Be part of a diverse team with limitless opportunities across 5000 hotels worldwide.
- Why this job: Make a real impact on guest satisfaction while growing your career in hospitality.
- Qualifications: Experience in food and beverage, strong customer service skills, and a positive attitude.
The predicted salary is between 30000 - 30000 £ per year.
Our mission at IBIS Budget London Barking is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you.
By working at the IBIS Budget London Barking you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.
As part of our team you can have:
- Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies)
- Stylish and functional uniform provided
- Delicious complimentary meals on duty prepared by our creative chefs
- Discounted hotel rates all over the world in Accor Hotels
- Grow your skills and learn more through our Apprenticeship
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C).
As our next Multi Skilled Team Leader, you will:
- Ensure high standards of services provided for guests and the attainment of Rooms and Food & Beverage qualitative and quantitative targets.
- Convey the hotel’s image and atmosphere through your exemplary attitude, warm and friendly welcome, availability and frequent presence in the field.
- Manage and motivate the F&B/Reception teams in order to improve sales and the quality of F&B and Front Office services.
- Improve the department’s result by increasing sales and productivity of F&B and Front Office point of sale.
- Guarantee the respect of procedures governing cash operations, administration and audits in line with the brand’s internal audit guidelines.
- Be in contact with other departments and ensure that information circulates smoothly between them.
- Analyse guest’s comments and share them with the team.
Qualifications:
- Food and Beverage Experience required.
- Prior experience working with Opera or a related system is preferable but not mandatory.
- Fluency in English.
- Customer Service.
- Positive problem solving approach.
- Organised.
- Multi-tasking.
- Able to work under pressure.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong. You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Multi-Skilled Team Leader Early, Late and Night shift in London employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Team Leader Early, Late and Night shift in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IBIS Budget London Barking on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Show off your personality! When you get the chance to meet the hiring team, let your enthusiasm for hospitality shine through. Remember, they’re looking for someone who fits into their vibrant culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Accor family.
We think you need these skills to ace Multi-Skilled Team Leader Early, Late and Night shift in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in Food & Beverage and customer service. We love seeing how your skills align with our mission at IBIS Budget London Barking!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Multi-Skilled Team Leader role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the amazing opportunities we have at Accor.
How to prepare for a job interview at AccorHotel
✨Know the Company Inside Out
Before your interview, take some time to research IBIS Budget London Barking and the Accor network. Understand their mission to create memorable moments for guests and how they value diversity and inclusion. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Multi-Skilled Team Leader, you'll need to manage and motivate teams effectively. Prepare examples from your past experiences where you've successfully led a team, improved service quality, or increased sales. Be ready to discuss how you can apply these skills to enhance the F&B and Front Office services at IBIS.
✨Demonstrate Customer Service Excellence
Customer service is key in hospitality. Think of specific instances where you've gone above and beyond for a guest or resolved a challenging situation. Highlight your positive problem-solving approach and how it aligns with the hotel's commitment to high standards of service.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the Accor network. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.