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- Tasks: Oversee hotel operations, check guests in and out, and ensure exceptional guest experiences.
- Company: Join the IBIS London Shepherd's Bush, part of the global Accor network.
- Benefits: Earn £14.80 per hour, enjoy free night stays, and discounts at Accor restaurants.
- Other info: Flexible shifts, professional development, and a fun, dynamic work environment await you.
- Why this job: Grow your skills, explore limitless opportunities, and make memorable moments for guests.
- Qualifications: Experience in hospitality, positive attitude, and strong communication skills required.
The predicted salary is between 30000 - 31000 £ per year.
Our mission at IBIS London Shepherd's Bush is to create memorable moments for our guests, by connecting hearts from arrival to farewell. By working at the IBIS London Shepherd's Bush you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.
As part of our team you can have:
- Pay: £14.80 per hour
- Job Type: Full Time
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Grow your skills and learn more through our Apprenticeship
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks
As a Multi-skilled Hotel Team Member, you will be required to work independently and oversee the hotel operations, including checking guests in and out, and addressing any guest needs that might arise. It is a varied role - you might have to prepare some drinks, make a pizza, assist the breakfast service, make new reservations, answer the phone, cashiering, oversee security and health and safety, or even do some basic cleaning duties. Whatever it is you need to do, have fun and always put our guests first to ensure they have an exceptional stay.
Qualifications:
- Experience in a similar role ideally within a Hotel environment
- A positive attitude and ability to work well within a team
- A commitment to delivering high levels of guest service
- Flexibility to work rotational shifts, including weekends, and holidays is essential.
- A smart and professional appearance
- Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team.
- Strong organizational skills and attention to detail.
- A proactive attitude and problem-solving skills.
- Basic knowledge of computer systems.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Multi-Skilled Hotel Team Member in London employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Hotel Team Member in London
✨Tip Number 1
Get to know the company! Before your interview, check out IBIS London Shepherd's Bush and their mission. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their hospitality journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and demonstrate your positive attitude and problem-solving skills when it comes to guest service.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in the hospitality industry, so show them you’re ready to represent their brand from the get-go.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Multi-Skilled Hotel Team Member in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and how you connect with guests.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your past roles can contribute to making our guests' stays memorable!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Multi-Skilled Hotel Team Member role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at IBIS London Shepherd's Bush.
How to prepare for a job interview at AccorHotel
✨Know the Company
Before your interview, take some time to research IBIS London Shepherd's Bush and the Accor network. Understand their mission to create memorable moments for guests and think about how you can contribute to that goal. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Multi-Skilled Experience
As a Multi-Skilled Hotel Team Member, you'll be juggling various tasks. Prepare examples from your past experiences where you've successfully handled multiple responsibilities, like checking guests in, preparing drinks, or assisting with breakfast service. Highlighting these skills will demonstrate your versatility and readiness for the role.
✨Emphasise Teamwork and Guest Service
IBIS values a positive attitude and high levels of guest service. Be ready to discuss how you've worked well in a team and provided excellent service in previous roles. Share specific stories that illustrate your commitment to putting guests first and creating exceptional experiences.
✨Dress Smart and Be Professional
First impressions matter! Make sure to dress smartly and maintain a professional appearance for your interview. This not only reflects your understanding of the hospitality industry but also shows respect for the interviewers and the company culture.