Marketing and F&B Reservations Manager in London

Marketing and F&B Reservations Manager in London

London Full-Time 35000 - 45000 £ / year (est.) No working from home possible
AccorHotel

At a Glance

  • Tasks: Lead marketing for Leydi London and ensure seamless execution of campaigns.
  • Company: Hyde London City, a vibrant and luxurious destination in the heart of London.
  • Benefits: Up to 28 days holiday, health cash plan, retail perks, and excellent discounts.
  • Other info: Enjoy learning opportunities and a supportive team culture.
  • Why this job: Join a fast-growing brand and make your mark in a dynamic environment.
  • Qualifications: Experience in hospitality marketing, strong organisational skills, and a proactive mindset.

The predicted salary is between 35000 - 45000 £ per year.

Company Description

Hyde London City marks the rebirth of a London icon.

This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city.

Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.

Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core.

Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience.

The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner.

Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.

Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.

Job Description

We're on the lookout for a Marketing and F&B Reservations Manager to join our team.

You will be responsible for planning, executing and optimising all marketing activity for Leydi London, and supporting Hyde London City in that capacity, ensuring campaigns launch on time, meet brand standards and deliver measurable results.

This role is hands-on and operational, so you'll both plan and execute.

What you'll do…

  • Own and maintain the marketing calendar, campaigns and activations.
  • Execute monthly marketing plans aligned with business priorities.
  • Coordinate closely with operations to ensure seamless implementation.
  • Manage PR agency communications and coverage opportunities.
  • Brief and oversee designers, photographers and external suppliers.
  • Execute photoshoots, videoshoots and content production.
  • Maintain the website, listings, reservation and delivery platforms.
  • Drive collaborations, partnerships and visibility initiatives.
  • Track KPIs, marketing spend and campaign performance.
  • Produce monthly performance and insight reports.
  • Manage the social media pages for Leydi London, and launch the Hyde London City pages in 2027.
  • Manage the reservations mailbox for Leydi London, making sure large party and events bookings are confirmed.

Qualifications

What we're looking for…

  • Proven marketing experience within hospitality, lifestyle or F&B.
  • Strong organisational and project management skills.
  • Experience managing agencies and multiple stakeholders.
  • Confidence working with budgets, reporting and KPIs.
  • Knowledge of digital platforms, social media and guest engagement.
  • Attention to detail and a deadline-driven approach.
  • A proactive mindset and problem-solving attitude.
  • Some graphic design experience, with Canva, AI tools and other creative software.
  • You enjoy turning marketing plans into real-world guest experiences.
  • You're happy working five days a week on site, working closely with the F&B team and other Heads of Department.
  • Additional Information
  • What’s in it for you…
  • Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
  • Treat yourself with lots of retail & hospitality perks through our partners.
  • Enjoy an experience stay at Hyde and a meal for two after your discovery period.
  • Goes without saying, but we’ll feed you during your shift.
  • Extra time off to volunteer with one of our partner charities
  • Cycle to work scheme
  • The chance to make your mark in a fast-growing Brand
  • Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
  • Excellent discounts across the entire Ennismore and Accor family of brands.

NOTE

Owing to the summer holiday period, screening and the recruitment process will begin from the third week of August. You'll hear an update from us then.

Hyde is an equal opportunity employer.

We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.

Marketing and F&B Reservations Manager in London employer: AccorHotel

AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.

AccorHotel

Contact Details:

AccorHotel Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Marketing and F&B Reservations Manager in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to AccorHotel

Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Marketing and F&B Reservations Manager in London

Marketing Strategy
Project Management
Budget Management
Digital Marketing
Social Media Management
Public Relations
Content Production

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at AccorHotel

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!