At a Glance
- Tasks: Join our team to ensure the highest standards of linen care and guest satisfaction.
- Company: The Savoy Hotel, a legendary British luxury hotel with a rich history.
- Benefits: Competitive salary, 31 days holiday, exclusive discounts, and wellness perks.
- Other info: Flexible working hours and opportunities for career development in hospitality.
- Why this job: Be part of an iconic hotel and create memorable experiences for guests.
- Qualifications: Positive attitude, attention to detail, and ability to work under pressure.
The predicted salary is between 33853 - 33853 £ per year.
The Savoy is one of the world's most iconic hotels, blending rich history with innovation and a reputation for outstanding service excellence. We pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Your purpose will be: To be a key player at the heart of our operation, taking pride in providing a high standard of work in the linen room and the best possible care of linen used in the hotel.
You will be accountable for:
- Taking care of the linen room overnight, preparing the linen to help set the teams up for success during the day.
- Handling guest requests, belongings and personal items with the utmost care, security and discretion.
- Preparation and delivery of essential stock promoting a one team mindset.
- Keeping a clean and tidy work environment at all times.
Your key responsibilities & contribution will be:
- Moving trolleys to prepare the area for the morning shift.
- Separating food and beverage linen.
- Separating linen to be washed internally and externally.
- Returning uniforms to colleagues.
- Collecting guest laundry overnight and carrying out express services when needed.
- Separating dry cleaning from other garments within colleague laundry.
- Keeping accurate records of linen and uniforms.
- Keeping the linen room clean and tidy.
- Ensuring machines are prepared for the morning shift.
- Other duties as specified by Housekeeping leadership.
What you will need to do this role:
Essential:
- The ability to prioritise and organise yourself.
- Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
- Able to work under pressure and at high speed.
- Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
- CAN DO attitude and able to adapt to changes.
- Problem-solving abilities.
- Attention to detail.
- Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly.
- The desire to develop your skills to include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer).
Desirable:
- 1 year minimum experience in the Hospitality Industry preferred, and 6 months minimum in Housekeeping.
- Flexibility. Working between Monday to Sunday.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
- Competitive salary and additional service charge.
- Life insurance and pension.
- 31 days of holiday (including public holidays).
- Exclusive discounts at Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included).
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
- Free stay for two at The Savoy after successful probation.
- Colleague restaurant, gym, interfaith prayer room and wellness room.
- Laundry services.
- Cashback for wellbeing/healthcare expenses; HSF & Perkbox.
- Employee assistance program.
- Virgin Active and The Gym Group membership discounts.
- Cycle-to-work scheme.
- Season ticket loan for commuting.
- Annual optician reimbursements of £100.
- Local discounts for F&B and retail.
Laundry Attendant, The Savoy Hotel in London employer: AccorHotel
The Savoy Hotel is an exceptional employer, renowned for its commitment to employee well-being and career development within the luxury hospitality sector. With a colleague-centric culture, competitive salaries, and a wealth of benefits including exclusive discounts and wellness programmes, The Savoy fosters an environment where staff can thrive and grow. Working in this iconic London location not only offers the chance to be part of a prestigious establishment but also provides unique opportunities to create memorable experiences for guests while developing valuable skills.
StudySmarter Expert Advice🤫
We think this is how you could land Laundry Attendant, The Savoy Hotel in London
✨Tip Number 1
Get to know the hotel! Research The Savoy's history and values. When you walk in for your interview, you’ll impress them with your knowledge and passion for their brand.
✨Tip Number 2
Show off your personality! The Savoy is all about outstanding service, so let your warm and enthusiastic side shine through during your interactions. A positive attitude can go a long way!
✨Tip Number 3
Be ready to demonstrate your skills on the spot. They might ask you to handle some laundry tasks or show how you prioritise work. Practice makes perfect, so think about how you'd tackle those responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Savoy. Let’s get you that job!
We think you need these skills to ace Laundry Attendant, The Savoy Hotel in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role and ready to contribute to our team at The Savoy.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in housekeeping or laundry services. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with The Savoy.
How to prepare for a job interview at AccorHotel
✨Know Your Linen
Familiarise yourself with the types of linen and laundry processes used in luxury hotels. Being able to discuss specific fabrics and their care will show your attention to detail and genuine interest in the role.
✨Showcase Your Enthusiasm
The Savoy values a warm and positive personality. During the interview, let your enthusiasm shine through. Share examples of how you've built trusting relationships in previous roles, as this is key in a team-oriented environment.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you had to think on your feet or solve a problem under pressure. The ability to adapt and find solutions quickly is crucial in a fast-paced setting like The Savoy.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your understanding of the role and the hotel's culture. Inquire about opportunities for skill development or how the team collaborates to ensure guest satisfaction. This shows you're serious about contributing to their success.
