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- Tasks: Create memorable experiences for guests and manage reservations at our vibrant rooftop restaurant.
- Company: Join the Llama Inn team in The Hoxton Shoreditch, a modern Peruvian dining experience.
- Benefits: Competitive pay, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for growth, regular team events, and a focus on wellbeing.
- Why this job: Be part of a fun, supportive team that values individuality and creativity.
- Qualifications: Experience in hospitality and a passion for making guests feel welcome.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a Host to join the Llama Inn team, housed in The Hoxton Shoreditch. Llama Inn is a freewheeling, modern approach to Peruvian cooking, with an exciting menu of ceviche, small plates, sharing dishes, natural wine and standout cocktails at our rooftop Peruvian restaurant in Shoreditch.
What you'll do...
- Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
- Take reservations over the phone, handle cash and card payments and occasionally help out the team on the floor.
- Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded.
What we're looking for...
- Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after.
- Individuals who are looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What's in it for you...
- Competitive hourly rate and TRONC.
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Host - Llama Inn in London employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Llama Inn in London
✨Tip Number 1
Get to know the Llama Inn vibe! Before you apply, pop by for a meal or a drink. This way, you can soak up the atmosphere and get a feel for the team. Plus, it gives you something to chat about during your interview!
✨Tip Number 2
Network like a pro! Reach out to current or former staff on social media. Ask them about their experiences and any tips they might have. It’s a great way to show your enthusiasm and get insider info that could help you stand out.
✨Tip Number 3
Practice makes perfect! Role-play common interview questions with a mate. Focus on how you’d create memorable experiences for guests, as that’s what Llama Inn is all about. The more comfortable you are, the better you’ll shine in the real deal!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Llama Inn family. Don’t forget to highlight your passion for hospitality and teamwork!
We think you need these skills to ace Host - Llama Inn in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t hold back on showing your passion for hospitality and what makes you unique.
Tailor Your Application: Make sure to customise your application to fit the Host role at Llama Inn. Highlight your previous experience in Front of House roles and how you’ve made guests feel welcome in the past. We love a good story!
Show Your Enthusiasm: Let us know why you’re excited about joining our team! Whether it’s the vibrant atmosphere or the chance to work with amazing food and drinks, we want to hear what gets you buzzing about this opportunity.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming part of the Llama Inn family.
How to prepare for a job interview at AccorHotel
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Llama Inn's menu. Understand the key dishes, especially the ceviche and sharing plates, and be ready to discuss your favourites. This shows your passion for the food and hospitality, which is crucial for a Host role.
✨Show Off Your People Skills
Prepare examples of how you've created memorable experiences for guests in previous roles. Think about times when you went above and beyond to make someone feel welcome. This will highlight your genuine care for hospitality and your ability to connect with people.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a guest's request or complaint. Practice staying calm and positive while finding solutions. This will demonstrate your proactive approach and ability to exceed guest expectations.
✨Embrace the Team Spirit
Llama Inn values teamwork, so be prepared to discuss how you’ve collaborated with others in fast-paced environments. Share stories that reflect your willingness to help out and support your colleagues, showing that you’re all about having fun while getting the job done.