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- Tasks: Create memorable experiences for guests and manage reservations with a friendly touch.
- Company: Join the vibrant team at Chet's in The Hoxton Shepherd’s Bush.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for growth, regular team events, and a supportive work environment.
- Why this job: Be part of a fun team that values individuality and creativity in hospitality.
- Qualifications: Experience in Front of House roles and a passion for making guests feel welcome.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Host to join our Chet's team. The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food.
Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush.
What you'll do...
- Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
- Take reservations over the phone, handle cash and card payments and occasionally help out the team on the floor.
- Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded.
What we're looking for...
- Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after.
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What's in it for you...
- Competitive salary including TRONC.
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Host - Chets in London employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Chets in London
✨Tip Number 1
Get to know the company vibe! Before you step into that interview, check out Chet's and The Hoxton online. Familiarise yourself with their style, menu, and what makes them tick. This way, you can show off your enthusiasm and fit right in!
✨Tip Number 2
Practice your people skills! As a Host, you'll be the face of Chet's, so brush up on your communication and hospitality skills. Role-play with a mate or even in front of the mirror to nail that warm welcome and friendly banter.
✨Tip Number 3
Be ready to share your experiences! Think of some stories from your past roles where you went above and beyond for guests. This will help you demonstrate your passion for hospitality and how you can make a memorable impact at Chet's.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you're keen and tech-savvy. Don’t forget to follow up after applying; a little nudge can go a long way in showing your interest!
We think you need these skills to ace Host - Chets in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t hold back on showing us what makes you unique and how you can bring that vibe to Chet's.
Tailor Your Application: Make sure to customise your application for the Host role at Chet's. Highlight your previous experience in hospitality and how it aligns with our fun and welcoming atmosphere. Show us why you’re the perfect fit!
Show Your Passion: We love a good story! Share your passion for hospitality and any memorable experiences you've had in the industry. This is your chance to show us how you can create those unforgettable moments for our guests.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at AccorHotel
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Hoxton Shepherd’s Bush and Chet’s. Understanding the vibe of the place and its offerings will help you connect better during the conversation. Plus, it shows genuine interest!
✨Show Your Passion for Hospitality
Be ready to share specific examples of how you've made guests feel welcome in previous roles. Whether it’s a memorable interaction or a creative solution to a problem, showcasing your passion for hospitality will resonate well with the interviewers.
✨Embrace Your Personality
The team is looking for individuals who can be themselves, so don’t hold back! Share your unique experiences and what makes you tick. This role is all about creating memorable experiences, so let your personality shine through.
✨Prepare Questions
Think of thoughtful questions to ask at the end of your interview. Inquire about team dynamics, opportunities for growth, or even the inspiration behind Chet’s menu. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.