At a Glance
- Tasks: Manage group bookings and events, turning enquiries into unforgettable experiences.
- Company: Join the vibrant team at Novotel & ibis London Blackfriars.
- Benefits: Enjoy discounts, complimentary stays, training, and additional holidays.
- Other info: Perfect for those who thrive in fast-paced settings and love building client relationships.
- Why this job: Be part of a dynamic hospitality environment where your contributions matter.
- Qualifications: Experience in hospitality or customer service with strong communication skills.
The predicted salary is between 21150 - 25850 £ per year.
Why work for Novotel & ibis London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Are you organised, customer-focused and passionate about hospitality? We're looking for a Groups, Meetings & Events Executive to join our team and play a key role in managing enquiries, bookings and events across Novotel and ibis London Blackfriars.
Working across both hotels, you'll be responsible for:
- Managing group, meeting and event enquiries from enquiry to delivery
- Building relationships with clients, agencies and maintaining current client relationships
- Preparing proposals, contracts and event documentation
- Driving conversion, upselling opportunities and revenue growth
- Coordinating accommodation groups and event bookings across both hotels
- Working closely with operational teams to ensure seamless guest experiences
What we're looking for:
- Experience in hospitality, meetings & events, reservations or customer service
- Excellent communication and organisational skills
- Strong attention to detail and ability to manage multiple priorities
- Experience within a hotel environment
- Knowledge of Opera Cloud or similar hotel systems (preferred)
If you thrive in a fast-paced environment and love turning enquiries into unforgettable experiences, we'd love to hear from you.
Benefits:
- Eyecare Vouchers
- Merlin Discount
- A Discount Card to be used in Accor Hotels Worldwide
- Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
- Training & Development
- Additional holidays with service
- Employee Advisory Service
Please note – you must already have full working rights within the UK to be considered for this position.
Ready to make your mark? Apply now and join the team at Novotel & ibis London Blackfriars.
Groups, Meeting & Events Executive Novotel & ibis London Blackfriars employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Groups, Meeting & Events Executive Novotel & ibis London Blackfriars
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Groups, Meeting & Events Executive Novotel & ibis London Blackfriars
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
