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- Tasks: Lead hotel operations, focusing on guest satisfaction and team engagement.
- Company: Join Novotel London Bridge, a vibrant 4-star hotel in the heart of London.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: We value diversity and aim to create an inclusive workplace for all.
- Why this job: Be a bold leader and make a real impact in a high-performing hotel.
- Qualifications: 5+ years as a General Manager in a similar hotel setting.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for a high‑impact General Manager to take ownership of Novotel London Bridge, a strategic and high‑performing hotel in the UK. This role requires a leader who thrives on challenge, drives results, and delivers excellence.
A contemporary 4‑star hotel located in the heart of London’s South Bank district, within walking distance of major landmarks such as the Shard, Borough Market, Tate Modern and the Thames. With 182 keys, designed to provide comfort, functionality and modern amenities for both business and leisure travellers, the hotel features 7 meeting and event spaces. The hotel’s restaurant and bar provide a relaxed and modern dining experience.
YOUR ROLE:
- Lead all hotel operations with a focus on guest satisfaction, team engagement, and financial results
- Drive commercial strategy to maximise revenue and profitability
- Oversee compliance, safety, sustainability, and operational excellence
- Build a high‑performance culture with strong engagement and accountability
- Build strong relationships with owners, corporate teams, and local partners
YOUR SKILLS AND EXPERIENCE INCLUDE:
- Minimum 5 years’ experience as a General Manager in a comparable hotel environment.
- Commercially focused with a strong track record of delivering results.
- Passion for creating memorable guest experiences.
Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
General Manager - Novotel London Bridge employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Novotel London Bridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Novotel London Bridge. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the hotel and its operations. Understand their values and how you can contribute to guest satisfaction and team engagement. Show them you’re not just another candidate!
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've driven results and built high-performance cultures in your previous roles. This is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace General Manager - Novotel London Bridge
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've driven results and engaged your team in previous roles. We want to know what makes you a bold leader!
Highlight Your Commercial Acumen: Make sure to emphasise your commercial focus and any strategies you've implemented that maximised revenue. We love numbers, so if you can include some impressive stats or outcomes, even better!
Focus on Guest Experience: Since guest satisfaction is key for us, share your passion for creating memorable experiences. Tell us about initiatives you've led that improved guest feedback or enhanced service quality at your previous hotels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at AccorHotel
✨Know Your Hotel Inside Out
Before the interview, make sure you research Novotel London Bridge thoroughly. Familiarise yourself with its unique features, guest offerings, and recent news. This will not only show your genuine interest but also help you tailor your answers to align with the hotel's values and goals.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've built high-performance teams and driven engagement in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Demonstrate Commercial Acumen
Since the role requires a strong focus on commercial strategy, come ready to discuss your experience with revenue management and profitability. Share concrete examples of how you've maximised revenue in past positions, and be prepared to suggest ideas for Novotel London Bridge.
✨Emphasise Guest Experience Passion
The job description highlights a passion for creating memorable guest experiences. Think of specific instances where you went above and beyond for guests. This will illustrate your commitment to guest satisfaction and show that you understand the importance of this aspect in the hospitality industry.