At a Glance
- Tasks: Lead the Food & Beverage operations and create unforgettable guest experiences.
- Company: Join Pullman London St Pancras, a vibrant and inclusive hospitality leader.
- Benefits: Attractive salary, bonus, free meals, wellness perks, and generous annual leave.
- Other info: Enjoy complimentary stays at Accor properties and access to a supportive work environment.
- Why this job: Shape the future of hospitality while developing your leadership skills.
- Qualifications: 2+ years in senior Food & Beverage roles with strong leadership skills.
The predicted salary is between 60000 - 60000 £ per year.
Company Description
Why work for Pullman London St Pancras? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS.
Job Description
As Food & Beverage Manager, you will have full operational and P&L accountability for:
- GA KINGSX Bar & Kitchen: Our flagship restaurant and bar, serving a high-volume breakfast operation before transforming into a stylish all-day dining and cocktail destination.
- Conference & Banqueting: Driving revenue and guest satisfaction across 17 meeting and event spaces, delivering everything from corporate conferences to gala dinners and large-scale banquets.
- The Theatre Bar: A unique beverage concept integrated within our event and entertainment spaces.
- In-Room Dining: Managing our 24-hour room service operation, delivering exceptional guest experiences throughout the hotel.
What You'll Be Doing
- Leading the overall Food & Beverage operation across all outlets.
- Managing and developing a team of approximately 50 colleagues.
- Taking full ownership of departmental performance, profitability and financial results.
- Driving revenue growth while maintaining strong cost controls and operational efficiencies.
- Creating exceptional guest experiences and consistently achieving brand standards.
- Coaching, mentoring and developing future hospitality leaders.
- Ensuring seamless collaboration between all hotel departments.
- Contributing to the hotel's overall commercial strategy and business success.
- Maintaining the highest standards of service, quality, health & safety, and compliance.
What We're Looking For
We're looking for an energetic, engaging and hands-on leader who thrives in a fast-paced environment and loves bringing teams together to deliver memorable guest experiences.
Essential
- Minimum 2 years' experience in a senior Food & Beverage leadership role.
- Proven experience managing high-volume, multi-outlet operations.
- Strong commercial acumen with experience managing budgets, costs and P&L performance.
- Exceptional leadership, coaching and people development skills.
- Excellent organisational and communication skills.
- A passion for hospitality and delivering outstanding customer service.
Additional Information
- Attractive salary + generous monthly service charge Bonus
- Breaks: Enjoy two complimentary one or two night stays per year at other Accor properties across the UK
- Pension Scheme: Secure your future with our contributory pension plan
- Employee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwide
- Complimentary Meals: Free meals provided whilst on duty
- Wellness Perks: Free access to the hotel gym
- Employee Assistance Programme: Confidential support available 24/7
- Annual Leave: Up to 33 days of annual leave per year (including public holidays)
- Salary: £60,000 per annum + 10% Bonus
The successful candidate must already have eligibility to work in the UK.
Food and Beverage Manager in London employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
