At a Glance
- Tasks: Lead the restaurant team, ensuring a fantastic guest experience and smooth operations.
- Company: Join The Hoxton, a vibrant and innovative hospitality brand in Southwark.
- Benefits: Competitive pay, 28 days holiday, health cash plan, and free meals during shifts.
- Why this job: Be part of a fun, supportive team creating memorable experiences for guests.
- Qualifications: Passion for hospitality and strong relationship-building skills.
- Other info: Opportunities for growth, training, and regular team events to celebrate together.
The predicted salary is between 13 - 16 £ per hour.
We're looking for a Floor Manager to join our restaurant team in Seabird at The Hoxton, Southwark. The Hoxton, Southwark, the third Hoxton in our hometown of London.
What you'll do...
- Ensuring the restaurant/bar area are H&S compliant for each shift
- Run the daily briefing for the restaurant/bar team
- Coordinating and running the reservations system
- Drafting Floor plan based on covers
- Supporting the Restaurant AGM and Restaurant GM with Food & Beverage stock; ordering, stock counts
- Support the Restaurant AGM on training of wine, food and beverage menus
- Cash handling and daily reporting of revenues as per hotel SOP's
- Labour scheduling
- Responsible for the service on the floor and bar
- Responsible for the safe opening and closing of the restaurant
- Working with the culinary team on menus, service and product availability
What we're looking for...
- You are the person that knows everyone, and they all know you.
- Nothing is an issue for you – you know what our guests want even before they do.
- Someone who's great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
- You understand hospitality, it's in everything you do.
- You pay attention to the details and care about creating great work.
- You're looking for a place where you can be you; no clones in suits here.
- Passionate about creating memorable experiences for others, be they guests or colleagues.
- You're not precious. We leave our egos at the door and help get things done.
- You're up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What's in it for you...
- Competitive hourly rate plus tronc
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It's ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we'll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties — we know how to have a good time!
- Enhanced family leave for when you're expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Floor Manager – Seabird in London employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager – Seabird in London
✨Tip Number 1
Network like a pro! Get out there and chat with people in the industry. Attend events, join hospitality groups, or even just pop into local restaurants to introduce yourself. You never know who might have a lead on that Floor Manager role at Seabird!
✨Tip Number 2
Show your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've created memorable experiences for guests in the past. We want to see the real you, not just a list of qualifications.
✨Tip Number 3
Research is key! Know the ins and outs of Seabird and The Hoxton. Familiarise yourself with their menu, values, and what makes them unique. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Floor Manager – Seabird in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the Floor Manager role at Seabird. Highlight your relevant experience and skills that match what we’re looking for, like your knack for building relationships and attention to detail.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AccorHotel
✨Know the Venue Inside Out
Before your interview, take some time to research Seabird and The Hoxton. Familiarise yourself with their menu, atmosphere, and any recent news or events. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Floor Manager, you'll be interacting with both guests and staff. Prepare examples of how you've built relationships in previous roles. Think about times when you've resolved conflicts or enhanced guest experiences – these stories will highlight your hospitality skills.
✨Demonstrate Your Attention to Detail
The job requires a keen eye for detail, especially regarding health and safety compliance. Be ready to discuss how you've ensured standards in past positions. You might even want to mention specific procedures you've implemented to improve service quality.
✨Be Ready to Discuss Team Dynamics
Teamwork is crucial in a restaurant setting. Prepare to talk about how you’ve supported your colleagues in the past, whether through training or simply being a reliable team player. Highlighting your collaborative spirit will resonate well with the interviewers.